Strategies for coping in 2012“Our strategy for 2012 will be to continuously strive in improving the profitability of our existing operational businesses. At the same time, we will also continue to explore and capitalise on newer and profitable opportunities in the sector.” - Lalit Jalan CEOEstablished with an aim “to create world-class assets and infrastructure,” Reliance Infrastructure (RInfra), operational in sectors such as roads, metro, rail, airports, etc, lives upto its name. With a robust orderbook of Rs 17,280 crore, the company is currently engaged in developing two metro rail projects, two 5 million tonne cement plants and road projects worth 1,000 km across India. Besides, it also operates and maintains five airports in Maharasthra, generates 940 MW of power through its five power stations and is developing five transmission projects including its first independent private transmission project in India.One of the major goals of the company includes promoting a work culture that fosters individual growth, team spirit and creativity to overcome challenges and attain goals. The company has over 1,450 employees who are actively engaged in over 125 quality projects that use different quality and statistical tools and analysis techniques using methodologies such as 5-S, Quality Circle and 6-Sigma. The company has bagged many awards at both national and international levels. Two of its projects were recently awarded at the ICQCC-2011 convention for quality projects at Yokohama, Japan. It has also received a patent for its innovative, theft-proof design of a low-tension electricity distribution box.The rapidly changing business dynamics in the infrastructure sector has provided the impetus to Learning and Development (L&D) to constantly upgrade and keep up with the requirements of RInfra’s respective businesses. “The biggest role of L&D in our organisation today is catering to training requirements of various businesses, particularly at project sites. In this direction, implementation and effective utilisation of the Learning Management System (WiZDOM Learning Suite) will be a major factor in making continuous learning a culture and providing our employees with the learning tools to sustain a competitive edge in all our businesses,” states Lalit Jalan, CEO, RInfra.Vision statement...“To be amongst the most admired and trusted integrated utility companies in the world, delivering reliable and quality products and services to all customers at competitive costs, with international standards of customer care, thereby creating superior value for all stakeholders.”Fact sheetYear of establishment: 1930Top management: Anil Ambani, Chairman; Satish Seth, Vice Chairman; Lalit Jalan, CEO; Subhashchand Gupta, Director-OperationsNo. of employees: 9,117Centres of operation: Pan India presence across 17 states and eight sectors Range of projects handled: Power: generation, transmission, distribution, trading; EPC: power and roads; Infrastructure: sea link, metro rails, airports, cementTurnover: Rs 24,272 crore (as on March 31, 2012) Current year order book position: EPC order book of Rs 17,280 crore as on March 31, 2012, including six power projects of 9,900 MW, one transmission project of 1,500 km and six road projects of 570 kmAccolades and awards received• Metro: Project of the Year Award by KPMG InfrastructureToday Awards• Distribution: India Power Award 2011• Human Resource:?Golden Peacock HR Excellence Award 2011• Generation: Greentech Safety Excellence Award 2011• IT:?Best IT Automation Project Award from PCQuest • Quality: Best Company in Coordinating Concepts from Quality Circle Forum of IndiaSalient projects1. Project: Western Region Strengthening Scheme (Maharashtra and Gujarat)Size: 1,500 km, nine transmission lines and 3,285 km circuitValue: Rs 1,400 croreCompletion date: Five transmission lines are already operational, while the balance are scheduled to be ready by 2012-endUSP: First transmission line to be commissioned by a private player in a record time of 27 months in the country; enables transmission of 4,000 MW of power to the western region.2. Project: Distribution of electricity in MumbaiSize: 400 sq km area with more than 28 lakh consumers on the RInfra networkUSP: Distributing power to over 2.8 million customers; over 75 per cent of the low-end consumers of Mumbai served; supplying reliable and uninterrupted 24 x 7 power; amongst the lowest AT&C loss levels in the country with losses less than 11 per cent and reliability of 99.98 per cent.3. Project: Delhi Airport Express Metro LinkSize: Six stations, 23 km in length (five stations underground and one station elevated) Value: Rs 2,885 croreCompletion: February 23, 2011USP: First PPP metro project to be operational in India. Completed in a record time of 27 months; first high-speed airport link, at a design speed of 135 kmph, connecting the airport with the central business district; Delhi joins the list of mega cities like London, Hong Kong, Kuala Lumpur having this facility.4. Project: Pune-Satara Toll Road.Size: 140 km (Extension from four laning to six laning)Value: Rs 1,990 crore Completion date: October 2010USP: This project is along the main corridor connecting Mumbai-Pune to southern parts of Maharashtra and southern states of India.Ongoing projects (with value):The company is currently developing 27 projects with a total project outlay of around Rs 45,500 crore. This includes eleven road projects of 970 km worth around Rs 12,000 crore; one sea-link project worth Rs 4,550 crore; three metro projects worth Rs 17,000 crore; five transmission projects worth Rs 6,600 crore; five airport projects worth Rs 500 crore; and two cement plants worth Rs 4,700 crore.