The Maharashtra Chamber of Housing Industry (MCHI) has decided to enforce a 'Code of Conduct' amongst its developer members.This code of conduct aims to promote the highest standards of quality and service in the industry, apart from ensuring transparency and fair dealing amongst developers, promoters and customers. Besides, the 1,000 member body has also put in place a grievance redressal mechanism to address issues confronted by customers.The MCHI Code deals with five major clauses full disclosure on property title, agreement for sale on carpet area basis, possession details, any additional charges details and arbitration and mediation which are aimed at bringing in more transparency in customer interaction.The code governs all the projects commenced after this date and will see effective implementation of redresser cell to handle grievances.
