Tata Consultancy Services (TCS) has signed an agreement with Plaza Premium Group (PPG), a Hong Kong-based global airport hospitality services provider, to create an end-to-end digital platform that will enhance the customer experience and operating excellence at PPG’s 70 airport sites that serve 20 million passengers yearly. The partnership concentrates on reimagining the end-to-end airport travel experience across three core sectors: employee experience, operational excellence and customer experience.The new Passenger Services Technology Platform is targeted at improving customer experience by facilitating reservations for different services at PPG’s lounges and other hospitality outlets.
Contact: Tata Consultancy Services (TCS)
Website: www.tcs.com
