HCLTech infuses GenAI into MRO solution


In an effort to maximise asset utilisation for businesses, HCL Technologies (HCLTech) has integrated generative artificial intelligence, or GenAI, capabilities into its Maintenance, Repair, and Overhaul (MRO) solution. Businesses would be able to increase the performance and efficiency of complex, high-value assets in the transportation, technology, energy, aerospace, and defence sectors by integrating GenAI into its MRO solution, iMRO/4.

A GenAI bot from HCLTech will be released to begin the AI integration on iMRO/4. The goal of the GenAI bot is to dramatically reduce the complexity of complicated asset maintenance procedures in SAP S/4HANA (an enterprise resource planning system) and streamline and simplify service instructions for users. In the next phase, the GenAI-infused iMRO/4 will enable a comprehensive natural language inspection and repair findings report based on operative data within SAP S/4HANA.

Related Stories

Shimona Chadha Appointed Chief Marketing Officer at Persistent

Shimona has also held senior leadership roles and led customer-focused growth strategies at Vodafone Idea and Abbott.

Climate Pledge launches shared charging stations for EVs

The Climate Pledge is a commitment to achieve net-zero carbon emissions by 2040.

HCLTech opens first global delivery centre in Bihar for IT services

The centre will house specialised labs and centres of excellence to boost tech innovation.