Abhishek Goyal, Executive Director of Aeroprime Group, stated that the introduction of the world-class Airbus A350 to the Indian market showcased Vietnam Airlines' heightened dedication to enhancing customer experience. He emphasised that their goal with the Airbus A350's introduction was to offer travellers an elevated journey marked by comfort, efficiency, and warmth.

The Airbus A350, renowned for its state-of-the-art technology and luxurious amenities, has been designed to enhance passengers' travel experiences by blending modern conveniences with the traditional warmth of Vietnam. A press release stated that Vietnam Airlines, once again, becomes the preferred choice for Indian customers seeking reliable, convenient, and comfortable air travel with the launch of this new service.