The Gurugram Metropolitan City Bus Ltd (GMCBL) deployed two buses on route 127, with the facility commencing from Sunday onwards, servicing developing sectors along the Dwarka Expressway, a senior GMCBL official said. The official explained that the buses will operate from Sector 99 to Huda City Centre Metro station, now known as Millennium City Metro station, covering 25km in around an hour with eight trips daily. The official stated that the service aims to benefit residents of Sectors 99, 102, 100, 103, 106, 108, 109, Daultabad, Kherki Majra, and nearby areas.

Residents, especially those in condominiums, welcomed the new service, highlighting its potential to enhance accessibility and improve commuting safety and comfort, the official noted. Praveen Kaushal, a resident of Sobha City in Sector 108, was quoted as saying that residents had been in discussions with authorities for six months to initiate the service. Kaushal said, "Around 70,000 families along the Dwarka Expressway rely on personal transport. The bus service will significantly aid commuting. We request more AC buses, e-buses, and services to Delhi."

The official stated that locals have also been advocating for bus connectivity between Gurugram and Delhi via Dwarka Expressway, with a trial run conducted a few months ago. Prakhar Sahai, a Dwarka resident and convener of Dwarka Expressway Gurugram Development Association, was cited as emphasising the benefits of such connectivity, including reduced traffic, pollution, and commuter costs. Sahai added, "There's a need for last-mile connectivity to Dwarka Sector 21 Metro station."

The official noted that workers in condominiums and commercial areas, who previously faced travel difficulties, are also set to benefit from the new service. Sunil Sareen, former president of the Imperial Garden RWA in sector 102, was quoted as saying, "There are at least 50 condominiums near this bus route and around 150 people are working in these complexes as support staff, who used to find it very difficult. The bus service will make their lives easier apart from thousands of residents living in sectors along the Dwarka expressway. We also request the authorities to increase the number of buses on this route."

The senior GMCBL official said that this bus service will improve the connectivity of this area with the city. The official also stated that the company is going to get new e-buses in October, which will help them expand the network in new areas, and that they have already surveyed new routes along the Dwarka expressway.