Firstsource Solutions Limited has been recognised among the top one per cent in the S&P Global Corporate Sustainability Assessment (CSA) for 2026 and included in the S&P Global Sustainability Yearbook for the third consecutive year. The assessment covered over 9,200 companies, of which 848 achieved Yearbook membership. The recognition reflects sustained progress in purpose led sustainable growth.

The placement highlights leadership in the Professional Services category, with S&P Global Sustainable1 environmental, social and governance score and CSA score of 87 each, placing it in the 99th percentile. The result is a benchmark of corporate sustainability across environmental, social and governance dimensions. Firstsource said the outcome demonstrates its standing among leading global peers.

The chairman of the RP Sanjiv Goenka Group and Firstsource noted that the recognition evidences organisational dedication to building a sustainable business and long term value. He said the group had embedded climate discipline, governance strength and social impact into the operating model. The company added that the placement reinforces its resolve to be resilient, responsible and future ready.

Under the FirstConscious programme, Firstsource reported environmental milestones including disclosure of Scope one, Scope two and Scope three emissions with external assurance and that 26 per cent of operations are powered by renewable energy. Validation under the Science Based Targets initiative is underway and the firm maintains a Net Zero by 2050 commitment, alongside an electric vehicle transition target of 50 per cent fleet conversion by 2027. These measures were presented as part of wider climate and governance efforts.

The company reported 46 per cent gender diversity and more than 11,000 impact hires through inclusion programmes, along with the launch of INDEX 2.0 and an AI Coach to support workforce transformation and sustained 95 per cent client satisfaction. It also flagged Phase one rollout of an ESGFirst digital reporting platform and evaluation of 85 per cent of supplier spend against ESG metrics.