The Kamrup Metropolitan transport department is set to launch a new initiative providing doorstep services to residents. This program aims to enhance convenience and efficiency in availing transport-related services, reducing the need for citizens to visit the department's offices.

The doorstep service will cover a range of services including vehicle registration, issuance of driving licences, and renewal of permits. Trained personnel will visit citizens' homes to collect documents and provide the necessary services, streamlining the process and minimising delays.

This initiative is part of the department's efforts to adopt a more citizen-friendly approach and leverage technology to improve service delivery. By reducing the need for physical visits, the program also aims to decrease congestion at transport offices and improve overall service efficiency.

The doorstep service will be available through an online booking system, where residents can schedule appointments at their convenience. The transport department plans to initially roll out the service in selected areas, with a gradual expansion based on public response and demand.

Officials emphasise that the initiative will ensure transparency and accountability, with all transactions and interactions being recorded and monitored. The program is expected to significantly enhance user satisfaction and make transport-related services more accessible to the public.

Further details, including the launch date and coverage areas, will be announced shortly. This development marks a significant step towards modernising the transport department's operations and providing hassle-free services to the citizens of Kamrup Metropolitan.