Uniphore and LTM have entered a strategic partnership to develop industry and domain specific artificial intelligence solutions that combine small language models (SLMs), AI agents and deep sector expertise. The collaboration will bring purpose built models and agents to core business processes with governance, security and compliance by design. Uniphore's Business AI Cloud will power LTM's BlueVerse ecosystem and delivery platforms, unifying enterprise data, models and AI agents on a secure sovereign platform.

LTM will lead industry strategy, client implementation and AI led transformation while Uniphore will provide the technical foundation for building and fine tuning domain specific SLMs and agents. The companies also intend to deploy the platform within LTM's own operations to accelerate internal transformation and to shorten implementation timelines for clients. The approach is presented as aiming to balance precision, control and scalability for enterprise workloads.

The partnership will initially target banking, financial services and insurance, manufacturing and media and entertainment, co developing solutions for core workflows. Use cases identified include financial planning and analysis (FP&A), contract intelligence, outbound logistics, workforce transformation and contact centre operations. Solutions will be designed to integrate with existing enterprise systems and to operate under client governance frameworks.

The firms will jointly commercialise the offerings and pursue long term customer adoption through continuous development, delivery and refinement as they scale the products. Over time they plan to expand the approach to additional industries and processes and to adapt the models with further domain training. Collaboration is described as a sustained, iterative effort to turn enterprise data and knowledge into measurable business outcomes.

Uniphore positions its Business AI Cloud as a composable platform that bridges consumer and enterprise AI, supporting agents, models, knowledge and data and serving more than 2,000 businesses globally with recognition from analysts. LTM, a Larsen & Toubro Group company, is an AI centric global technology services firm with more than 87,000 employees across 40 countries, offering integrated operations, transformation and business AI capabilities.