LTM has been recognised as a Leader in the Overall market segment in the NelsonHall NEAT Evaluation for GenAI and process automation in banking 2025. The assessment placed vendors on capability to deliver immediate client benefit while meeting future requirements, and NelsonHall positioned LTM among top-performing providers for combining immediate business impact with sustained innovation. The recognition covers GenAI and process automation services tailored to banking.

NelsonHall highlighted LTM's depth of experience in financial services, which constitutes a large proportion of the company's revenues, and its focused investments in GenAI, agentic AI and process automation capabilities delivered through the BlueVerse platform. LTM operates digital agents dedicated to managing GenAI and process automation services and supports banking clients across consumer banking, commercial banking, capital markets and financial industry service providers. The company underlined improvements in compliance, hyper-personalisation, payment processing and operational efficiency.

Harsh Naidu, senior vice president for banking and financial services at LTM, indicated that banks were moving beyond experimentation and focusing on operationalising AI at scale, and that the recognition reflected the firm's ability to help clients generate immediate value while building future-ready AI frameworks. NelsonHall's programme director for banking emphasised that LTM's BlueVerse AI ecosystem provided intelligent agents, a modular architecture and AI governance to enable clients to compose and deploy AI solutions rapidly.

NelsonHall also noted LTM's strengths in building an ecosystem of pre-built AI agents trained on industry-specific data, AI-enabled compliance tools for monitoring and risk management, and a portfolio of proprietary intellectual property and partnerships supporting emerging AI technologies. LTM described itself as an AI-centric global technology services company and the business creativity partner to the world's largest enterprises, with over 87000 employees across 40 countries and a global network of partners.