Railways Digitises Revenue Monitoring for Transparency and Efficiency
07 Apr 2025 CW Team
Indian Railways has adopted a comprehensive digital approach to enhance transparency and efficiency in revenue monitoring across its stations. Stations are categorised based on earnings and footfall into Non-Suburban (NSG1–6), Suburban (SG1–3), and Halt Grade (HG1–3) categories.
Revenue sources include passenger earnings (from reserved and unreserved ticketing), freight, parcel and luggage services, and sundry income such as rent, parking fees, catering, land use, and advertising. Revenue at each station is supervised by designated officials at the station, division, and zonal levels.
To streamline and digitise this process, Indian Railways has deployed multiple digital systems developed by the Centre for Railway Information Systems (CRIS), including:
- Passenger Reservation System (PRS)
- Terminal Management System (TMS)
- Parcel Management System (PMS)
- Freight Operations Information System (FOIS)
- Traffic Accounts Management System (TAMS)
- Online and e-payment systems
- e-Balance Sheet
- Indian Railways E-Procurement System (IREPS)
These tools support real-time tracking, financial accountability, and automation across operations.
In parallel, Indian Railways is optimising human resource deployment. It continuously reviews manpower allocation in light of technological advancements, workload shifts, and new asset creation. Work studies, benchmarking, and compliance with the Hours of Employment Regulations (HOER) guide staff deployment, ensuring that workforce efficiency aligns with operational needs.
This update was shared by Railways Minister Shri Ashwini Vaishnaw in a written reply in the Lok Sabha.
(PIB)