Veolia has marked a major milestone in its India operations with the inauguration of a new Customer Experience Center at its Hoskote plant in Bengaluru. The launch took place on 1 April and also commemorated 25 years of Veolia’s manufacturing and technology presence at the Hoskote facility.

Positioned as a world-class hub for membrane manufacturing, specialty chemicals and advanced water technologies, the Hoskote plant plays a key role in supporting Veolia’s global water technology business. The newly opened Customer Experience Center is expected to strengthen customer engagement by offering a dedicated space to showcase Veolia’s solutions, innovations and capabilities for water and wastewater treatment applications.

Alongside the inauguration, Veolia also announced the launch of a solar panel-based decarbonization initiative at the site. The move reinforces the company’s focus on reducing carbon emissions and promoting sustainable industrial operations, aligning with its broader environmental goals.

Anne Le Guennec, CEO of Veolia’s water technologies activities, highlighted India’s growing importance in the company’s international strategy. She said: "India holds a unique place in Veolia's global strategy, not only as a dynamic market, but as a true center of excellence for engineering, digital innovation and manufacturing. Today's milestones at Hoskote reflect 25 years of dedication, talent and ambition, in line with our GreenUp strategic program. Water is at the heart of environmental security, and as India faces growing water challenges, we are committed to delivering the technologies and solutions that will help cities and industries become more resilient, more efficient and more sustainable."

The developments at Hoskote underline Veolia’s long-term commitment to India as a strategic hub for water technology innovation, manufacturing excellence and sustainable growth.