Kaushik Agarwal, Director, Cygnus Equipments & Rentals Pvt Ltd, has more than 10 years experience in the construction equipment rental industry. He believes in taking every job as a challenge. For him, it is more about satisfaction, which he gets when his customers are happy with his service. Agarwal has been serving major corporate like L&T, ITD, Reliance, Tata, UltraTech, Lafarge, ACC concrete and has become a first choice when it comes to concrete pumping equipment rental. Agarwal´s key focus has been customer relationship management along with timely maintenance of machines. This has helped the company build a good trust with its clients. He focuses on working with clients to enable and deliver on the promise of helping clients and building stronger business by maintaining long-standing culture of deep customer-centricity. Agarwal believes the road segment and infrastructure projects are picking up. Real estate, which is the company´s major business, he believes, will take at least 12 to 18 months to pick up. He is sure the future is bright for the company.
