Step into a TOTO bathroom and you don’t just see design – you feel it. From the soft, warm seat to the gentle rhythm of cleansing water and silent air drying, every interaction is engineered for delight. TOTO doesn’t sell products; it crafts rituals. With Japan’s legacy of innovation and India’s appetite for refined living, the brand is not just redefining luxury – it’s awakening the senses, one ‘Washlet’ at a time.

In an exclusive conversation with FALGUNI PADODE, Group Managing Editor, CW, Shiozawa Kazuyuki, Managing Director, and Kokubu Yohei, Sales Unit Head, TOTO India Industries, reflect on a decade of operations in India, their premium positioning, and why experience lies at the core of everything TOTO offers..