Noida International Airport has entered into a concession agreement with Bird Group to provide ground-handling resources and services at the airport.
It was stated that this strategic partnership would ensure efficient and seamless ground-handling activities at the airport, thus enhancing the overall passenger experience. Bird Group, recognized for its world-class ground-handling capabilities and an Indian company, brings over 50 years of experience and a footprint of aviation services spanning 21 airports in India.
According to the agreement, Bird Group will undertake an extensive set of responsibilities for the ground handling project. This entails a comprehensive suite of services aimed at enhancing the traveller?s experience.
It was mentioned that this includes everything from ensuring a warm welcome for every passenger to smooth ramp operations and meticulous attention to baggage. The focus was on creating an environment that prioritizes efficiency and passenger satisfaction.
Christoph Schnellmann, CEO of Noida Airport, commented that ground handling is one of the integral functions at the airport that ensures smooth functioning, and with this collaboration, we are looking at an exceptional experience at every touchpoint for our customers.
