In a major initiative to enhance railway safety and efficiency, the Ministry of Railways has introduced a series of reforms aimed at improving the functioning and working conditions of train controllers. The measures focus on strengthening domain expertise, ensuring performance accountability, and addressing the high-stress nature of the job.

Under the new guidelines, train controllers will be required to serve a minimum of three years in the control office to build sufficient operational knowledge. Only experienced and high-performing traffic inspectors and station masters with strong service records will be eligible for selection as train controllers.

The reforms mandate that all controllers must undergo refresher training every five years, featuring simulator-based and scenario-driven learning modules. A formal mechanism will be instituted to monitor their performance based on key metrics such as punctuality, emergency response, communication proficiency, and familiarity with operational rules.

To prevent overdependence on specific personnel, a structured succession and rotation plan will be implemented for all positions in control offices. Additionally, wellness initiatives including yoga sessions, counselling services, and regular health check-ups will be introduced to help mitigate job-related stress.

These decisions follow recommendations from a six-member committee formed by the ministry on August 27, 2024. The committee included senior officials from the departments of Staff, Revenue, Traffic, Infrastructure, Transformation, and Traffic Transportation. It was tasked with assessing and suggesting improvements after the Research Design and Standards Organisation (RDSO) raised concerns about issues such as low pay scales, staffing shortages, recruitment inefficiencies, and inadequate workplace amenities.

According to a June 25, 2025 circular issued to all railway zones, the reforms are based on the committee’s findings and are intended to align India’s Railway Traffic Control Organisation with global best practices.

As part of the overhaul, the Railway Ministry has also renamed the Traffic Control department as “Operations & Traffic Control,” reflecting its role as an integrated command centre coordinating all aspects of train operations. The revised system will involve filling controller positions through a mix of direct recruitment, departmental exams, and internal selection processes, and will ensure a standardized and well-equipped working environment across all control offices.

News source: The Week