Johnson Lifts has a comprehensive product range in lifts and escalators to suit every need with its strong after sales service network, service practices, quick responses and expertise in large project management.Urbanisation is rapidly spreading across our country and so also with it the construction industry. Small and mid-size towns, now known as Tier-III, are fast springing up as newer pastures for growth. Medium and high-rise buildings have dotted the skyline of these once low-rise towns. Metros, malls, multiplexes, airports, super markets, etc, have become standard norms and a new normal. It is this urbanisation which has sparked off the growth of the lift and escalator market in India over the last decade, which today, stand as 75,000 units per annum at Rs.100 billion sales revenue. Johnson Lifts, an Indian enterprise with its HQ in Chennai, was started in 1963. The company proudly stands robust in sales volumes for the last 10 years consecutively. Infrastructure orders such as metros, airports, railways and others have seen the presence of Johnson products in large scale. Prestigious projects such as the Statue of Unity, Parliament House, Supreme Court, AIIMS, IITs and malls. Product development A product which is tenacious and chic designed internally with a team of experts from all stakeholders within the organisation to reach the pinnacle of quality and sustenance. Sales and marketing Johnson Lifts is spread pan-India through its 54 branch offices and 174 service centres to serve its customers. With its 57 years of pedigree, it has attained a leadership position over the last 10 years. Johnson Lifts has a comprehensive product range in lifts and escalators to suit every need with its strong after-sales service network, service practices, quick responses and expertise in large project management.Manufacturing The company has four ultra-modern state-of-the-art large factories situated in Chennai and Nagpur with a capacity to produce 15,000 units for lifts and escalators and beyond. The manufacturing is guided through the Six Sigma process before it is dispatched to the field.OperationThe field responsible to install, commission and hand over the ultimate product operates from more than 54 centres across India. Operation heads along with its well-trained team members execute the job at each centre, which is independent and self-reliant in resources. Parameters such as safety audits, installation cycle time, mechanic productivity, 5S, etc, are some key areas monitored. Service and maintenance In the lift industry, after-sales service plays a vital role and is responsible for safe and trouble-free operation of lifts and escalators. The company’s 174 service centers are fully equipped with trained and skilled manpower to provide faster response and quality maintenance to its customers. The National Service stores located in Chennai having a build-up area of 24,000 sq ft is fully equipped to cater to supply spare parts to all its branches. Major metro cities having facilities of mobile service store vans delivers materials to the site directly to reduce downtime. All field service engineers and technicians are equipped with advanced Smart Service System, which have real time updates. With the above strengths, sound credentials and young team, Johnson Lifts is tenaciously poised to garner the opportunity of the future.(Communication by the management of the company)