A New Chapter for Rotork’s Service Biz

07 Feb 2025 CW Team

Rotork is excited to announce that Rotork Site Services is now officially Rotork Service. The decision to rebrand reflects its commitment to growth and ambition to become a stronger, more unified global service provider.

The goal is to evolve beyond traditional site-based services and offer a Full Lifecycle Experience encompassing all stages of the customer journey, from installation and upgrades to ongoing support and predictive maintenance.

This new identity aligns with industry terminology and showcases the full range of services. Rotork Service is focusing on enhancing the value it brings to customers by expanding its capabilities, embracing digital solutions, and delivering higher-margin services.

Rotork Service will continue to deliver the same high-quality service and support customers have come to expect. The rebranding is about evolving its approach and expanding its offerings, not changing the exceptional customer service people know and trust.

With the new focus on a Full Lifecycle Experience, it is integrating more digital services, including predictive maintenance and enhanced service solutions, to optimise customer operations.

As part of its ongoing commitment to service excellence, it is enhancing its service capabilities across all regions, backed by a network of over 300 skilled Field Service Engineers.

The offering will now be organised into four key areas: Connected Services, Field Services, Reliability Services, and Support Services. This will enable more targeted, tailored solutions for customer needs.

As Rotork Service continues to grow and innovate, it will remain focused on providing customers with the highest standard of service and support.

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