AAI team inspects new terminal at Kolkata airport

The new integrated terminal at Kolkata airport on April 4 was inspected by four officials from Airports Authority of India's planning department. The move follows complaints about the terminal's built quality and service by both passengers and MPs Derek O'Brien, Saugata Roy and Gurudas Dasgupta since it was commissioned three weeks ago.

The four-member team toured the entire length and breadth of the terminal, looked at the glass panels that have been mysteriously cracking, the toilets that have been wet, the aerobridge doors that had initially failed to open and the food court area that was yet to be occupied. The team also spoke to airport officials about the missing medical unit that had inconvenienced a seriously ill passenger a few days ago.

The most important problem has been the glass panels that have popped without any apparent reason. So far, more than 100 glass panels have shattered after they were fitted on the facade facing the city and the runway. Since the commissioning of the terminal, eight large panels have crumbled.