Experts Urge BEST to Acquire Own Buses for Improved Service

20 May 2024 CW Team

Transport experts have emphasised the urgent need for the Brihanmumbai Electric Supply and Transport (BEST) to purchase its own buses to provide better services to commuters. Currently, BEST operates a significant number of buses on a wet lease basis, which has raised concerns about service quality and reliability.

According to experts, relying on leased buses has led to maintenance issues and inconsistencies in service delivery. Owning a fleet would allow BEST greater control over maintenance schedules and operational standards, leading to improved reliability and commuter satisfaction. The wet lease model, while cost-effective in the short term, has proven inadequate for long-term sustainability and quality assurance.

BEST's ageing fleet and the high maintenance costs of leased buses have exacerbated these issues. Experts argue that an owned fleet would ensure better upkeep and more efficient service management. This shift is seen as essential to cope with the growing demand for public transport in Mumbai and to maintain the trust of daily commuters.

The call for BEST to acquire its own buses comes at a time when the organization is facing increased competition from private bus operators and app-based ride services. To stay competitive and meet the city's transportation needs, BEST must invest in modern, reliable buses.

The acquisition of a new fleet is also expected to align with Mumbai?s broader goals of sustainable urban mobility, reducing emissions, and enhancing the overall public transport experience. As BEST navigates these challenges, experts highlight that immediate investment in its own buses is crucial for the long-term improvement of public transportation in Mumbai.

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