Ola Electric Resolves Majority of Complaints
ECONOMY & POLICY

Ola Electric Resolves Majority of Complaints

Ola Electric has reported receiving a total of 10,644 complaints from the Central Consumer Protection Authority (CCPA), with an impressive 99.1% resolution rate. This statistic reflects the company's commitment to addressing consumer grievances and enhancing customer service in the rapidly evolving electric vehicle (EV) sector.

The majority of complaints stem from various issues related to product performance, service delivery, and customer support. Ola Electric's proactive approach in resolving these concerns showcases its dedication to consumer rights and regulatory compliance. The high resolution rate is a testament to the company's robust complaint management system, which prioritizes customer satisfaction and feedback.

By effectively managing complaints, Ola Electric aims to bolster its reputation in the electric mobility industry, reinforcing trust among consumers. The company's focus on addressing feedback is crucial in a market where consumer expectations are high, especially regarding service quality and product reliability.

In addition to resolving complaints, Ola Electric is continually innovating to improve its offerings and enhance the overall customer experience. This includes investments in technology to streamline processes and better engage with consumers. As the EV market continues to expand, Ola Electric's efforts in grievance redressal and consumer engagement position it as a leader in the field, driving forward the agenda of sustainable transport in India.

Ola Electric has reported receiving a total of 10,644 complaints from the Central Consumer Protection Authority (CCPA), with an impressive 99.1% resolution rate. This statistic reflects the company's commitment to addressing consumer grievances and enhancing customer service in the rapidly evolving electric vehicle (EV) sector. The majority of complaints stem from various issues related to product performance, service delivery, and customer support. Ola Electric's proactive approach in resolving these concerns showcases its dedication to consumer rights and regulatory compliance. The high resolution rate is a testament to the company's robust complaint management system, which prioritizes customer satisfaction and feedback. By effectively managing complaints, Ola Electric aims to bolster its reputation in the electric mobility industry, reinforcing trust among consumers. The company's focus on addressing feedback is crucial in a market where consumer expectations are high, especially regarding service quality and product reliability. In addition to resolving complaints, Ola Electric is continually innovating to improve its offerings and enhance the overall customer experience. This includes investments in technology to streamline processes and better engage with consumers. As the EV market continues to expand, Ola Electric's efforts in grievance redressal and consumer engagement position it as a leader in the field, driving forward the agenda of sustainable transport in India.

Next Story
Infrastructure Transport

Kochi’s Edappally Junction Gets Twin Flyovers, Underpasses

The National Highways Authority of India (NHAI) has commenced construction of two flyovers-cum-underpasses at either end of Kochi’s heavily congested Edappally junction. The development is expected to significantly ease traffic bottlenecks and reduce travel time for thousands of commuters who pass through this key intersection daily.The project involves building two 650-metre-long flyovers, each incorporating a 50-metre-wide underpass. One is located near Oberon Mall to the south, while the other is near LuLu Mall to the north—just a few hundred metres from the existing Edappally flyover a..

Next Story
Infrastructure Transport

Thane-Belapur Road Shut at Night for Repairs Until 21 May

Commuters on Thane-Belapur Road in Navi Mumbai should brace for temporary night-time disruptions, as the Navi Mumbai Municipal Corporation (NMMC) commences critical road strengthening works. The upgrade will involve the closure of a key stretch between Savita Chemical and Turbhe Railway Station each night from 14 to 21 May, between 9 PM and midnight.The NMMC has stressed that this work is essential to enhance the long-term durability and safety of one of the city’s busiest thoroughfares. The nightly closure will affect all vehicles, including two-wheelers, auto-rickshaws, and private cars.To..

Next Story
Infrastructure Urban

MCD Launches Digital Parking at 8 Locations Across Delhi

The Municipal Corporation of Delhi (MCD) has launched a digital parking system at eight prominent locations across the capital, introducing a tech-driven approach to urban mobility and parking management.The initiative is designed to streamline parking operations, encourage cashless payments, and ensure greater transparency in revenue collection. The pilot rollout has been implemented in busy areas such as Karol Bagh, Lajpat Nagar, Nehru Place (Outer and Inner Ring), Shastri Park, and Kashmere Gate ISBT.Under the new system, four-wheelers will be able to make payments via FASTag, while two-whe..

Advertisement

Advertisement

Subscribe to Our Newsletter

Get daily newsletters around different themes from Construction world.

STAY CONNECTED

Advertisement

Advertisement

Advertisement

Advertisement

Talk to us?