Ola Electric Resolves Majority of Complaints

25 Oct 2024 CW Team

Ola Electric has reported receiving a total of 10,644 complaints from the Central Consumer Protection Authority (CCPA), with an impressive 99.1% resolution rate. This statistic reflects the company's commitment to addressing consumer grievances and enhancing customer service in the rapidly evolving electric vehicle (EV) sector.

The majority of complaints stem from various issues related to product performance, service delivery, and customer support. Ola Electric's proactive approach in resolving these concerns showcases its dedication to consumer rights and regulatory compliance. The high resolution rate is a testament to the company's robust complaint management system, which prioritizes customer satisfaction and feedback.

By effectively managing complaints, Ola Electric aims to bolster its reputation in the electric mobility industry, reinforcing trust among consumers. The company's focus on addressing feedback is crucial in a market where consumer expectations are high, especially regarding service quality and product reliability.

In addition to resolving complaints, Ola Electric is continually innovating to improve its offerings and enhance the overall customer experience. This includes investments in technology to streamline processes and better engage with consumers. As the EV market continues to expand, Ola Electric's efforts in grievance redressal and consumer engagement position it as a leader in the field, driving forward the agenda of sustainable transport in India.

Technology

29 Jul 2026

AI-Enabled Workflows Lift Profitability and Productivity

Organisations modernising frontline workflows with artificial intelligence, automation and real-time data are reporting stronger financial performance, higher productivity and improved employee engagement, according to a global study by Zebra Technologies and Oxford Economics.The research covered 1,000 senior leaders across retail, manufacturing, transportation and logistics in the US, Mexico, the UK, Germany, India, Japan, Australia and New Zealand.In transportation and logistics, 54 per cent of companies that improved picking and packing operations reported faster operational performance, wh..

India Leads Global AI Readiness but Implementation Lags

Indian companies lead global averages across all eight artificial intelligence readiness indicators tracked by JLL, but only 19 per cent have started making changes to their workplaces, according to the JLL 2026 Future of Work Survey.The study found that 77 per cent of Indian business leaders expect AI to change their office requirements, creating a 58-percentage-point gap between awareness and implementation. The survey covered more than 2,200 CEOs, CFOs and real estate leaders across 21 countries during the first quarter of 2026.Despite concerns over automation, 58 per cent of Indian leaders..

Three WOLFF Cranes Build Riyadh Cable-Stayed Bridges

Three WOLFF 180 B luffing jib cranes are supporting the construction of two cable-stayed bridges alongside the existing Wadi Laban Bridge in Riyadh, Saudi Arabia. The project is being developed for the Royal Commission for Riyadh City and executed by the ICRC joint venture comprising IC Ictas and Al Rashid Trading & Contracting Company.The cranes are handling lifting operations including formwork, reinforcement, concrete placement, work platforms, surveying equipment and other construction materials. Each crane is fitted with a 40 m jib, reaches a hook height of 157 m and offers a maximum ..