TCS, Virgin Atlantic Extend Digital Transformation Deal
ECONOMY & POLICY

TCS, Virgin Atlantic Extend Digital Transformation Deal

Tata Consultancy Services (TCS) has expanded its long-standing partnership with Virgin Atlantic through a new seven-year agreement aimed at accelerating the airline’s digital transformation journey. Building on a relationship that spans over two decades, the collaboration will see TCS modernise Virgin Atlantic’s core technology systems, focusing on cloud-first, AI-driven infrastructure to enhance operational resilience, customer experience, and retail transformation.
Under the renewed contract, TCS will implement an advanced Technology Command Centre, developed in collaboration with Virgin Atlantic, to provide real-time operational insights. This will streamline technology operations, support contextual decision-making, and improve both customer and crew experiences, enabling efficient, sustainable, and hyper-personalised journeys.
Oli Byers, CFO of Virgin Atlantic, said, “Technology will enable us to deliver smarter, simpler, and more memorable experiences. TCS has been a trusted partner for over 20 years, and together we’ll work towards our goal of becoming the most loved travel company.”
TCS will deploy its proprietary solutions—TCS Cognix™ and TCS AI WisdomNext™—to drive automation, improve efficiency, and ensure Virgin Atlantic maintains a resilient and agile digital core. These technologies will support innovation across revenue, service, and operational metrics, all delivered by a dedicated onsite team familiar with the airline’s unique environment.
Amit Kapur, Country Head – UK & Ireland, TCS, commented:
“Our partnership reflects a shared vision for intelligent, scalable digital ecosystems. With deep aviation expertise and advanced capabilities in AI, data, and engineering, we’re helping Virgin Atlantic redefine the future of travel.”
TCS has been a key innovation partner for Virgin Atlantic, which carried over 5 million passengers globally in 2024 and operates flights to over 30 destinations worldwide. The extended partnership cements a new phase of collaboration, positioning Virgin Atlantic as a future-ready airline equipped to meet evolving passenger expectations and industry benchmarks.
With over 30 years of experience in aviation technology, TCS continues to serve the world’s leading airlines with tailored digital solutions. In the UK, TCS works with more than 200 major businesses, including nearly half of the FTSE 100, and holds a leadership position in the country’s IT services sector.

Tata Consultancy Services (TCS) has expanded its long-standing partnership with Virgin Atlantic through a new seven-year agreement aimed at accelerating the airline’s digital transformation journey. Building on a relationship that spans over two decades, the collaboration will see TCS modernise Virgin Atlantic’s core technology systems, focusing on cloud-first, AI-driven infrastructure to enhance operational resilience, customer experience, and retail transformation.Under the renewed contract, TCS will implement an advanced Technology Command Centre, developed in collaboration with Virgin Atlantic, to provide real-time operational insights. This will streamline technology operations, support contextual decision-making, and improve both customer and crew experiences, enabling efficient, sustainable, and hyper-personalised journeys.Oli Byers, CFO of Virgin Atlantic, said, “Technology will enable us to deliver smarter, simpler, and more memorable experiences. TCS has been a trusted partner for over 20 years, and together we’ll work towards our goal of becoming the most loved travel company.”TCS will deploy its proprietary solutions—TCS Cognix™ and TCS AI WisdomNext™—to drive automation, improve efficiency, and ensure Virgin Atlantic maintains a resilient and agile digital core. These technologies will support innovation across revenue, service, and operational metrics, all delivered by a dedicated onsite team familiar with the airline’s unique environment.Amit Kapur, Country Head – UK & Ireland, TCS, commented:“Our partnership reflects a shared vision for intelligent, scalable digital ecosystems. With deep aviation expertise and advanced capabilities in AI, data, and engineering, we’re helping Virgin Atlantic redefine the future of travel.”TCS has been a key innovation partner for Virgin Atlantic, which carried over 5 million passengers globally in 2024 and operates flights to over 30 destinations worldwide. The extended partnership cements a new phase of collaboration, positioning Virgin Atlantic as a future-ready airline equipped to meet evolving passenger expectations and industry benchmarks.With over 30 years of experience in aviation technology, TCS continues to serve the world’s leading airlines with tailored digital solutions. In the UK, TCS works with more than 200 major businesses, including nearly half of the FTSE 100, and holds a leadership position in the country’s IT services sector.

Next Story
Technology

AirBrick Infra Sets Rs 1 billion Target, Expands to Dubai and Tier-II Cities

AirBrick Infra, one of India’s fastest-growing AI-led commercial interior design and build firms, has announced a sales order target of Rs 1 billion for FY 2025–26. The projection represents a 50 per cent growth over the previous fiscal year and reflects rising demand, increased repeat business, and the company's robust tech-first delivery model.  Now in its third year of operations, AirBrick continues its rapid scale-up, having successfully delivered over 70 projects spanning 3 lakh sq ft in FY 2023–24. FY 2024–25 witnessed the onboarding of several Fortune 500 clients, sett..

Next Story
Resources

Virtusa Foundation Powers Green Education Drive in Bengaluru

The Virtusa Foundation, CSR arm of digital engineering and technology leader Virtusa Corporation, has announced key infrastructure and mobility initiatives at the Ramakrishna Mission, Shivanahalli, Bengaluru. The launch marks the inauguration of a 16-room residential facility for lady teachers and the deployment of two solar-powered electric buses, underscoring Virtusa’s commitment to its core pillars of Education, Environment and Empowerment (3Es).  Located on the forest fringe near Bannerghatta National Park, the initiative supports tribal and underserved communities, complementi..

Next Story
Infrastructure Urban

Godrej Enterprises Drives India’s Smart Green Logistics Shift

As India accelerates its transformation into a global manufacturing and logistics hub, Godrej Enterprises Group (GEG) is taking the lead with its smart, sustainable intralogistics solutions. Through its Material Handling Equipment (MHE) and Storage Solutions businesses, GEG is redefining operational efficiency in modern warehouses and factories using IoT, automation, and AI. GEG has consistently maintained a 20–25 per cent market share in the intralogistics sector over the past three years. Today, over 37 per cent of GEG’s revenues come from its Good & Green portfolio, and its net..

Advertisement

Advertisement

Subscribe to Our Newsletter

Get daily newsletters around different themes from Construction world.

STAY CONNECTED

Advertisement

Advertisement

Advertisement

Advertisement

Talk to us?