OMODA & JAECOO Partner with IMC to Enhance Roadside Assistance in UAE

20 Mar 2025 CW Team

OMODA & JAECOO have partnered with the International Motoring Club (IMC) to introduce 24/7 AI-powered roadside assistance across the UAE. The initiative ensures real-time support, digital service updates, and a dedicated assistance network for an enhanced ownership experience.

The program provides immediate assistance for breakdowns, flat tires, battery failures, and fuel shortages, with VIP customers enjoying priority roadside support and service pick-up/drop-off. A smart roadside assistance system enables customers to request services via a mobile app, track real-time updates, and monitor service progress for enhanced efficiency and transparency.

Shawn Xu, CEO, OMODA & JAECOO Automobile International, said, “By integrating advanced roadside assistance with real-time tracking and 24/7 digital support, we are setting a new benchmark in customer service.”

Vince Joe, Executive Director, IMC, added, “Through AI-powered solutions and seamless digital integration, IMC is enhancing the ownership experience for OMODA & JAECOO drivers.”

The partnership, leveraging AI-driven fleet tracking and digital CRM solutions, ensures faster response times and complete service transparency, redefining convenience and security for modern drivers. It complements OMODA & JAECOO’s expanding UAE service network, including Autorun in Dubai, MAHY Khoory Automotive in Abu Dhabi, and Galadari Automobiles in the Northern Emirates.

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