Smart cities risk curtailing potential by prioritising technology over people
SMART CITIES

Smart cities risk curtailing potential by prioritising technology over people

  • India’s Smart City Mission faces hurdles similar to other such global missions
  • The Mission will benefit hugely under the NDA Government’s second term
  • A human-centric approach to develop smart cities, innovative financial solutions to attract private sector and elimination of bureaucratic bottlenecks will lead to Mission’s success
 
Smart city initiatives in the Asia Pacific will not reach their potential if they focus on delivering cutting-edge technologies without paying enough attention to the needs and experiences of citizens, according to new research, Smart Cities Success: Connecting people, proptech and real estate, released by leading real estate consultant JLL recently. And a wider collaboration among various stakeholders such as government agencies, technology vendors and users, is desired to drive these missions successfully, the report said.
 
The research also highlighted the opportunity for a more human-centric approach to smart city development, which promotes inclusiveness, efficiency, sustainability and transparency. It said that as the real estate industry catches up in technology, it could bridge the gap between smart city solutions and the physical spaces where people work, live, and play.
 
“Cities are unleashing technologies such as the Internet of Things and Artificial Intelligence to solve some of the pressing problems of urbanisation – whether it’s traffic or waste disposal or public safety. This has the potential to change the way we live and work, as well as how we interact with the buildings and infrastructure in our cities. These innovations hold particular promise in the Asia Pacific where city populations are growing rapidly,” said Ramesh Nair, CEO & Country Head, JLL India.
 
“India’s Smart Cities Mission needs a similar approach,” he added.
 
India has a US$30 billion Smart Cities mission. Launched in 2015 to improve sustainability, provide affordable housing and tackle other issues to ensure a “citizen-friendly” environment across 100 cities, it was hailed as a bold and necessary step to cope with India’s rapid urbanisation. After four years of drive and some 5000 projects later, there have been significant breakthroughs.
 
“Under the second term of the current government, the Mission is sure to get a significant push in terms of investments and project level developments. This would lead to the overall success of the Mission,” Nair said.
 
“We believe precincts built on a combination of technology and human experience are sure to operate more efficiently for occupiers and can deliver a premium for investors due to lower operating costs and better yields,” added Nair.
 
However, challenges relating to regulatory hurdles may prove deterrents to growth, the report added. Bureaucracy is one key stumbling block. Given that cities are large and complex, smart city initiatives can succeed only if governments are open to experimentation and willing to invest time and resources in learning from missteps, it said.
 
The report added, in India, there are challenges like limited availability and sharing of government data, measures that can support smart city solutions. Capacity building remains a big hurdle due to change-averse mindsets and a dearth of technical training and a lack of skill-building. “Additionally, co-ordination among various stakeholders is hindered by the presence of multiple government bodies that have overlapping jurisdictions, programmes and resources,” Nair added.
 
Moreover, special purpose vehicle created to “plan, appraise, approve, release funds, implement, manage, operate, monitor and evaluate the Smart City development projects” is often at odds to the local government, leading to poor governance, significant tension at ground level and hampering implementation, the report added.
 
“Hence, better co-ordination among all stakeholders will ensure that funds are properly used to get projects off the ground, Nair added. Thus, a collaborative approach will help the mission.
 
“Our research shows that real estate is a crucial element in the future of smart cities and our clients are asking us how they can ensure the buildings they occupy or invest in are future-ready. Here, government bodies and the private sector, which represent a diverse set of teams, can collaborate and address the challenges in a meaningful manner,” Nair added.
 
JLL’s report ‘Smart Cities Success: Connecting people, proptech and real estate’ was written in partnership with Charles Reed Anderson & Associates, a global expert in IoT, smart cities and proptech.

India’s Smart City Mission faces hurdles similar to other such global missionsThe Mission will benefit hugely under the NDA Government’s second termA human-centric approach to develop smart cities, innovative financial solutions to attract private sector and elimination of bureaucratic bottlenecks will lead to Mission’s success Smart city initiatives in the Asia Pacific will not reach their potential if they focus on delivering cutting-edge technologies without paying enough attention to the needs and experiences of citizens, according to new research, Smart Cities Success: Connecting people, proptech and real estate, released by leading real estate consultant JLL recently. And a wider collaboration among various stakeholders such as government agencies, technology vendors and users, is desired to drive these missions successfully, the report said. The research also highlighted the opportunity for a more human-centric approach to smart city development, which promotes inclusiveness, efficiency, sustainability and transparency. It said that as the real estate industry catches up in technology, it could bridge the gap between smart city solutions and the physical spaces where people work, live, and play. “Cities are unleashing technologies such as the Internet of Things and Artificial Intelligence to solve some of the pressing problems of urbanisation – whether it’s traffic or waste disposal or public safety. This has the potential to change the way we live and work, as well as how we interact with the buildings and infrastructure in our cities. These innovations hold particular promise in the Asia Pacific where city populations are growing rapidly,” said Ramesh Nair, CEO & Country Head, JLL India. “India’s Smart Cities Mission needs a similar approach,” he added. India has a US$30 billion Smart Cities mission. Launched in 2015 to improve sustainability, provide affordable housing and tackle other issues to ensure a “citizen-friendly” environment across 100 cities, it was hailed as a bold and necessary step to cope with India’s rapid urbanisation. After four years of drive and some 5000 projects later, there have been significant breakthroughs. “Under the second term of the current government, the Mission is sure to get a significant push in terms of investments and project level developments. This would lead to the overall success of the Mission,” Nair said. “We believe precincts built on a combination of technology and human experience are sure to operate more efficiently for occupiers and can deliver a premium for investors due to lower operating costs and better yields,” added Nair. However, challenges relating to regulatory hurdles may prove deterrents to growth, the report added. Bureaucracy is one key stumbling block. Given that cities are large and complex, smart city initiatives can succeed only if governments are open to experimentation and willing to invest time and resources in learning from missteps, it said. The report added, in India, there are challenges like limited availability and sharing of government data, measures that can support smart city solutions. Capacity building remains a big hurdle due to change-averse mindsets and a dearth of technical training and a lack of skill-building. “Additionally, co-ordination among various stakeholders is hindered by the presence of multiple government bodies that have overlapping jurisdictions, programmes and resources,” Nair added. Moreover, special purpose vehicle created to “plan, appraise, approve, release funds, implement, manage, operate, monitor and evaluate the Smart City development projects” is often at odds to the local government, leading to poor governance, significant tension at ground level and hampering implementation, the report added. “Hence, better co-ordination among all stakeholders will ensure that funds are properly used to get projects off the ground, Nair added. Thus, a collaborative approach will help the mission. “Our research shows that real estate is a crucial element in the future of smart cities and our clients are asking us how they can ensure the buildings they occupy or invest in are future-ready. Here, government bodies and the private sector, which represent a diverse set of teams, can collaborate and address the challenges in a meaningful manner,” Nair added. JLL’s report ‘Smart Cities Success: Connecting people, proptech and real estate’ was written in partnership with Charles Reed Anderson & Associates, a global expert in IoT, smart cities and proptech.

Next Story
Infrastructure Urban

VECV Sales Rise 7.8 Per Cent In May 2026

VE Commercial Vehicles recorded sales of 7,978 units in May 2026, compared to 7,401 units in May 2025, registering growth of 7.8 per cent. This included 7,789 units from the Eicher brand and 189 units from the Volvo brand.Eicher branded trucks and buses reported sales of 7,789 units during the month, up 7.3 per cent from 7,258 units a year earlier. In the domestic commercial vehicle market, Eicher sales rose 9.1 per cent to 7,375 units from 6,758 units in May 2025.Exports declined 17.2 per cent to 414 units from 500 units in the corresponding month last year. Volvo Trucks and Volvo Buses recor..

Next Story
Infrastructure Urban

Table Space Strengthens DESYN Leadership Team

Table Space has announced strategic leadership appointments within DESYN, its integrated Design and Build business, as it looks to strengthen operations across key enterprise and GCC markets in India. DESYN was launched as a strategic extension of Table Space’s workspace solutions portfolio to meet rising demand for agile, high-quality and rapidly deployable enterprise workspaces.Shruti Ookabhoy has joined DESYN as Executive Director and will lead the Design vertical, focusing on design capability, operational excellence and team development across markets. She brings over 22 years of experi..

Next Story
Infrastructure Transport

Concord Associate Bags Rs 2.79 Bn Kavach Order

Concord Control Systems said its associate company, Progota India, has received a Rs 2.79 bn domestic order from Indian Railways for the supply, installation, testing and commissioning of on-board Kavach 4.0 loco equipment.The order is scheduled for execution within 12 months and strengthens Concord’s role in India’s railway safety and signalling ecosystem. Kavach is India’s indigenous automatic train protection system, designed to improve operational safety by helping prevent signal passing at danger and reducing collision risks.Gaurav Lath, Joint Managing Director, Concord Control Syst..

Advertisement

Subscribe to Our Newsletter

Get daily newsletters around different themes from Construction world.

STAY CONNECTED

Advertisement

Advertisement

Advertisement