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ECONOMY & POLICY

"Enhancing Customer Service with AI Chatbots"

Prime Minister Modi has retreated and withdrawn the proposed farm laws. A step back for progressive reforms for the farm sector, but a step forward for democracy. Meanwhile, critical reforms are underway, although silently, that can have a cascading ...

Prime Minister Modi has retreated and withdrawn the proposed farm laws. A step back for progressive reforms for the farm sector, but a step forward for democracy. Meanwhile, critical reforms are underway, although silently, that can have a cascading impact on our national assets on which we have proposed to spend ₹ 110 trillion over the next five years under the National Infrastructure Pipeline (NIP). Public procurement policy norms have been tweaked to allow for quality-oriented procurement. The guidelines issued by the Department of Expenditure’s Public Procurement Division have now allowed the selection of bidders for works and non-consultancy services through alternative procurement methods like quality-cum-cost-based selection (QCBS) thereby fulfilling a long felt need for the industry for which FIRST Construction Council and Construction World have raised concerns. So far, under the General Financial Rules (GFR), 2017, which government agencies and ministries had to follow while dealing with matters involving public finances, QCBS was used only for procurement in cases where the quality of consultancy services was of prime concern. Two other additional methods of procurement — L1 and single source selection — were also recommended in GFR 2017. According to the revised guidelines, L1 or ‘least cost selection’ method, will no longer be the only tendering format for selecting bidders for executing projects. L1 was so far the preferred method used by ministries, public agencies and PSUs to select the lowest bidders to carry out standard or routine works/non-consultancy services like audit and engineering design of non-complex works. In times of early infrastructure development during UPA 1 and UPA 2, the L1 method has driven several private companies to make ridiculous bids endangering their sustainability. In the L1 system, a bidder is selected only on the basis of the lowest cost and there is no ‘technical score’ qualification requirement to complete the work. On the other hand, QCBS evaluates a bidder based on a combination of technical and quality scores. However, the maximum weightage for non-financial parameters should not exceed 30 per cent. The revised guidelines allow procurement agencies to use QCBS where the procurement has been “declared to be a quality-oriented procedure by the competent authority” and where the estimated value of procurement does not exceed ₹ 100 million or ₹ 10 crore. To declare a project fit for QCBS, a competent authority has been defined and the need to set up a technical committee comprising independent technical and financial members has been laid out. QCBS is also the preferred mode for international competitive bidding. The recent arrest of former SBI chairman Pratip Chaudhuri in relation to a complaint by a loan defaulter caused a protest against undue vigilance action in bona fide commercial decisions. This was despite a public assurance by Finance Minister Nirmala Sitharaman last year while announcing that banks should automatically extend loans to eligible micro, small and medium enterprise sector borrowers without the fear of 3Cs: CBI, CVC and CAG. In a similar vein, the review of decisions taken by the competent authority in procurement deserves proper guidelines to be followed. The Centre has instructed public authorities to refrain from ‘routinely’ appealing against arbitration/court awards relating to disputes involving publicly funded projects, unless there is a compelling case to do so, including a realistic probability of success in the court/higher court as per the new ‘General Instructions on Procurement and Project Management’, issued by the Government on October 29. “There is a perception that such appeals are sometimes resorted to postpone the problem and defer personal accountability. Casual appealing in arbitration/court cases has resulted in payment of heavy damages/compensation/additional interest cost, thereby causing more harm to the exchequer, in addition to tarnishing the image of the government,” it said. CW, through this column, has been seeking this change since September 2016 when I chose to flag this issue under the headline “Unclogging legal and land blocks”. Indeed, with our track record of an ever-growing chasm between estimated and actual expenditure, procurement reform maybe truly seismic. Also read: FIRST Construction Council and Construction World have raised concerns Unclogging legal and land blocks

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Infrastructure Urban

India to Invest Rs 600 Billion to Upgrade 1,000 ITIs

As part of its drive to modernise vocational training, the Ministry of Skill Development and Entrepreneurship (MSDE), in collaboration with Gujarat’s Labour and Employment Department, held a State-Level Workshop at the NAMTECH Campus within IIT-Gandhinagar to discuss the National Scheme for ITI Upgradation.The consultation brought together key stakeholders from industry and the training ecosystem to align expectations and support implementation of the scheme, which aims to transform 1,000 Industrial Training Institutes (ITIs) across India using a hub-and-spoke model. The total outlay stands ..

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Infrastructure Urban

India Unveils Rs 600 Billion Maritime Finance Push

The Ministry of Ports, Shipping & Waterways (MoPSW) hosted the Maritime Financing Summit 2025 in New Delhi, bringing together over 250 stakeholders including policymakers, industry leaders, global investors, and financial institutions. The summit, held under the ambit of Maritime Amrit Kaal Vision (MAKV) 2047, focused on transforming India into a leading maritime power with strengthened financial, infrastructural, and technological capabilities.Union Minister Sarbananda Sonowal emphasised India's strategic progress, noting that average port turnaround times have dropped from four days to u..

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Infrastructure Urban

Govt Allocates Rs 500 Million To Boost Community Radio

The Central Government, through its ‘Supporting Community Radio Movement in India’ scheme, has allocated Rs 500 million to strengthen the community radio ecosystem across the country. The initiative aims to assist both newly established and long-operational Community Radio Stations (CRSs), ensuring their relevance to local educational, social, cultural, and developmental needs.According to the policy published by the Ministry of Information and Broadcasting, CRSs may be set up by not-for-profit organisations with at least three years of demonstrated community service. These stations are ex..

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