UP RERA to open microsite to register builders complaints

UP Real Estate Regulatory Authority (RERA) has decided to play a more proactive role in intervening between realtors and developers. RERA will open a microsite in its official window where dissatisfied builders can register complaints against the concerned authorities. The most common complaints are the delays in approval of maps, incomplete roads or under-developed civic infrastructure around societies. These procedural delays affect the timely completion of projects, and the homebuyers have to bear it. According to officials, RERA will mediate with the authorities and get complaints from developers on the microsite. The regulatory authority will take action against industrial or development authorities responsible for issuing completion certificates or developing civic infrastructures. However, the RERA Act clearly defines the role of promoters and buyers, but it is silent on what is expected from the authorities. Chairperson of UP RERA, Rajive Kumar, said that many promoters complain that matters related to their project are pending with the local development authority, affecting the overall project. He added that the regulatory authority has decided to create a platform on the main website of UP RERA for promoters to file complaints about pending cases against industrial authorities or developers in UP. Vice President of Confederation of Real Estate Developers Associations of India (CREDAI), Manoj Gaur, said that a microsite would be created in the official window of UP RERA where promoters can lodge complaints against developers. According to Gaur, the initiative will partly solve the issues. Until RERA Act has the right to take action against the authorities concerned, the move will serve only a restricted objective. Image Source Also read: UP RERA authorises Spring View Heights' promoters to complete work