NCDRC orders Godrej Projects to refund Rs 40 million to homebuyers
Real Estate

NCDRC orders Godrej Projects to refund Rs 40 million to homebuyers

The National Consumer Disputes Redressal Commission (NCDRC) has directed Godrej Projects to refund over Rs 40 million to homebuyers in five cases for failing to meet project commitments, including the construction of a 24-metre-wide road and essential amenities. The buyers had booked flats in the 'Godrej Summit' project in Sector 104, Gurugram.

The commission also ordered the developer to pay 9% annual interest on the refunded amount. The NCDRC panel, chaired by presiding member Ram Surat Ram Maurya and member Bharat Kumar Pandya, held Godrej accountable for not delivering on its promises, including the 24-metre road, even seven years after the bookings were made.

The panel noted that although the builder offered possession, the promised road has not materialized, despite being marketed as a key feature connecting the project to Dwarka Expressway. Buyers were also assured separate entry and exit points for three sections—A, B, and C—within the project. Instead, an alternate entrance was created on a narrow 10.06-meter-wide road, which faces encroachment issues. Access to parcels B and C now requires crossing through parcel A’s gate, adding to buyer dissatisfaction. The panel deemed this a "deficiency in services" and ruled that the buyers' decision to seek refunds did not constitute a breach of contract.

While the developer argued that it was actively pursuing the road’s construction through a civil writ petition in the Punjab and Haryana High Court, the commission found these efforts inadequate. It ruled that the responsibility to ensure the promised infrastructure lay solely with the builder, regardless of government delays.

A spokesperson for Godrej Projects responded, stating, "The refund has been ordered for non-construction of the 24-metre road, even though in a prior ruling for the same project, the NCDRC held that the developer is not responsible for roads beyond the project boundary. This matter is still sub-judice, and we are reviewing our legal options to appeal the decision."

(ET)

The National Consumer Disputes Redressal Commission (NCDRC) has directed Godrej Projects to refund over Rs 40 million to homebuyers in five cases for failing to meet project commitments, including the construction of a 24-metre-wide road and essential amenities. The buyers had booked flats in the 'Godrej Summit' project in Sector 104, Gurugram. The commission also ordered the developer to pay 9% annual interest on the refunded amount. The NCDRC panel, chaired by presiding member Ram Surat Ram Maurya and member Bharat Kumar Pandya, held Godrej accountable for not delivering on its promises, including the 24-metre road, even seven years after the bookings were made. The panel noted that although the builder offered possession, the promised road has not materialized, despite being marketed as a key feature connecting the project to Dwarka Expressway. Buyers were also assured separate entry and exit points for three sections—A, B, and C—within the project. Instead, an alternate entrance was created on a narrow 10.06-meter-wide road, which faces encroachment issues. Access to parcels B and C now requires crossing through parcel A’s gate, adding to buyer dissatisfaction. The panel deemed this a deficiency in services and ruled that the buyers' decision to seek refunds did not constitute a breach of contract. While the developer argued that it was actively pursuing the road’s construction through a civil writ petition in the Punjab and Haryana High Court, the commission found these efforts inadequate. It ruled that the responsibility to ensure the promised infrastructure lay solely with the builder, regardless of government delays. A spokesperson for Godrej Projects responded, stating, The refund has been ordered for non-construction of the 24-metre road, even though in a prior ruling for the same project, the NCDRC held that the developer is not responsible for roads beyond the project boundary. This matter is still sub-judice, and we are reviewing our legal options to appeal the decision. (ET)

Next Story
Infrastructure Transport

India’s Maha Kumbh of Road Construction

The RAHSTA Forum 2025, held on June 25 at Courtyard by Marriott, Mumbai, delivered powerful insights and dialogue on the future of India’s roads and highways sector. Organised by the FIRST Construction Council, the Forum served as the curtain-raiser to the much-anticipated RAHSTA Expo 2025, set to take place on 3rd and 4th September at the Jio Convention Centre, Mumbai.Union Minister of Roads Transport & Highways Shri Nitin Gadkari, while appreciating the efforts of FIRST Construction Council and ASAPP Info Global Group, commended the awards which recognise excellence across various..

Next Story
Real Estate

Built to Last, Designed to Impress

The construction and interior design industries stand at the confluence of functionality and aesthetics, where innovation powers the creation of enduring structures and inspiring spaces. At the heart of this process are materials and solutions that enable architects, designers, and builders to realise their visions with precision and reliability.Featuring iconic brands such as Fevicol—synonymous with adhesive solutions—Dr. Fixit, a complete waterproofing system renowned for addressing every critical area of construction, and Roff, a specialist in tile-fixing solutions, Pidilite has earned ..

Next Story
Infrastructure Energy

New Push to Cut India’s Air Pollution through Power Sector Reforms

In a significant stride toward environmental sustainability, Cummins India introduced CPCB IV+ compliant gensets to India on July 5, 2023, marking a paradigm shift in the power generation industry. These generators are engineered to adhere to the progressive emission norms set by the Ministry of Environment, Forest, and Climate Change. Being the first sets in the field, they have garnered praise for their remarkable achievements in emissions reduction and cutting-edge technology. Powerica, with its four-decade-long partnership with Cummins India Limited, is dedicated to consistently deliver th..

Advertisement

Advertisement

Subscribe to Our Newsletter

Get daily newsletters around different themes from Construction world.

STAY CONNECTED

Advertisement

Advertisement

Advertisement

Advertisement

Talk to us?