NCDRC orders Godrej Projects to refund Rs 40 million to homebuyers
Real Estate

NCDRC orders Godrej Projects to refund Rs 40 million to homebuyers

The National Consumer Disputes Redressal Commission (NCDRC) has directed Godrej Projects to refund over Rs 40 million to homebuyers in five cases for failing to meet project commitments, including the construction of a 24-metre-wide road and essential amenities. The buyers had booked flats in the 'Godrej Summit' project in Sector 104, Gurugram.

The commission also ordered the developer to pay 9% annual interest on the refunded amount. The NCDRC panel, chaired by presiding member Ram Surat Ram Maurya and member Bharat Kumar Pandya, held Godrej accountable for not delivering on its promises, including the 24-metre road, even seven years after the bookings were made.

The panel noted that although the builder offered possession, the promised road has not materialized, despite being marketed as a key feature connecting the project to Dwarka Expressway. Buyers were also assured separate entry and exit points for three sections—A, B, and C—within the project. Instead, an alternate entrance was created on a narrow 10.06-meter-wide road, which faces encroachment issues. Access to parcels B and C now requires crossing through parcel A’s gate, adding to buyer dissatisfaction. The panel deemed this a "deficiency in services" and ruled that the buyers' decision to seek refunds did not constitute a breach of contract.

While the developer argued that it was actively pursuing the road’s construction through a civil writ petition in the Punjab and Haryana High Court, the commission found these efforts inadequate. It ruled that the responsibility to ensure the promised infrastructure lay solely with the builder, regardless of government delays.

A spokesperson for Godrej Projects responded, stating, "The refund has been ordered for non-construction of the 24-metre road, even though in a prior ruling for the same project, the NCDRC held that the developer is not responsible for roads beyond the project boundary. This matter is still sub-judice, and we are reviewing our legal options to appeal the decision."

(ET)

The National Consumer Disputes Redressal Commission (NCDRC) has directed Godrej Projects to refund over Rs 40 million to homebuyers in five cases for failing to meet project commitments, including the construction of a 24-metre-wide road and essential amenities. The buyers had booked flats in the 'Godrej Summit' project in Sector 104, Gurugram. The commission also ordered the developer to pay 9% annual interest on the refunded amount. The NCDRC panel, chaired by presiding member Ram Surat Ram Maurya and member Bharat Kumar Pandya, held Godrej accountable for not delivering on its promises, including the 24-metre road, even seven years after the bookings were made. The panel noted that although the builder offered possession, the promised road has not materialized, despite being marketed as a key feature connecting the project to Dwarka Expressway. Buyers were also assured separate entry and exit points for three sections—A, B, and C—within the project. Instead, an alternate entrance was created on a narrow 10.06-meter-wide road, which faces encroachment issues. Access to parcels B and C now requires crossing through parcel A’s gate, adding to buyer dissatisfaction. The panel deemed this a deficiency in services and ruled that the buyers' decision to seek refunds did not constitute a breach of contract. While the developer argued that it was actively pursuing the road’s construction through a civil writ petition in the Punjab and Haryana High Court, the commission found these efforts inadequate. It ruled that the responsibility to ensure the promised infrastructure lay solely with the builder, regardless of government delays. A spokesperson for Godrej Projects responded, stating, The refund has been ordered for non-construction of the 24-metre road, even though in a prior ruling for the same project, the NCDRC held that the developer is not responsible for roads beyond the project boundary. This matter is still sub-judice, and we are reviewing our legal options to appeal the decision. (ET)

Next Story
Infrastructure Transport

Tata, Airbus to Build India’s First Private Helicopter Line

In a landmark development for India’s aerospace sector, Tata Advanced Systems Limited (TASL) and Airbus will establish the country’s first private-sector helicopter assembly line in Vemagal, Karnataka. The facility will manufacture the Airbus H125 and H125M, marking a significant milestone in India’s push for self-reliance in aviation and defence manufacturing. The new Final Assembly Line (FAL) will produce the H125, the world’s best-selling single-engine helicopter, known for its versatility and performance in extreme environments. The first ‘Made in India’ H125 is expected to ro..

Next Story
Infrastructure Urban

NeGD to Support Bharat Taxi in Building Cooperative Ride Platform

In a significant move for India’s digital and mobility transformation, the National e-Governance Division (NeGD) of the Digital India Corporation, under the Ministry of Electronics and Information Technology (MeitY), has entered into an advisory partnership with Sahakar Taxi Cooperative Limited, the company behind Bharat Taxi — a first-of-its-kind, cooperative-led national ride-hailing platform. A Memorandum of Understanding (MoU) has been signed between NeGD and Sahakar Taxi to provide strategic advisory and technical support covering key areas such as platform integration, cybersecurity..

Next Story
Technology

MeitY Hosts Pre-Summit for India–AI Impact Summit 2026

The Ministry of Electronics and Information Technology (MeitY), Government of India, hosted a series of Pre-Summit events for the upcoming India–AI Impact Summit 2026 at the India Mobile Congress (IMC) 2025 in New Delhi. These sessions mark a key milestone ahead of the main summit, scheduled for 19–20 February 2026 at Bharat Mandapam, New Delhi. Delivering the inaugural address, S. Krishnan, Secretary, MeitY, highlighted India’s innovative and frugal approach to AI development. “We have adopted innovative means by learning from others’ experiences to build projects and products that..

Advertisement

Subscribe to Our Newsletter

Get daily newsletters around different themes from Construction world.

STAY CONNECTED

Advertisement

Advertisement

Advertisement

Talk to us?