HGS Expands Global Footprint with New Intelligent Hub in Manila

15 Oct 2025 CW Team

As part of its long-term commitment to the region, the company will generate more than 1,000 new jobs over the next 24 months in business services and digital transformation. Situated in Manila’s prime business district, the new hub consolidates HGS teams from across the city into a single, purpose-built environment designed for flexibility, innovation, and future-ready delivery models.

“The Philippines has been an integral part of HGS’s growth story for over two decades, and this new hub marks another major milestone,” said Giridhar GV, CEO – APAC and Global CHRO, HGS. “It represents the fusion of human expertise with AI-driven innovation, creating intelligent experiences that deliver real value to our clients and their customers.”

Earlier this year, HGS signed a Letter of Intent with the Philippines government to significantly scale its local operations. The new centre accommodates 1,500 seats, expandable to 3,000 employees in two shifts, strengthening the company’s capacity for high-quality service delivery. With this launch, HGS now operates two facilities in Manila and four across the Philippines.

About Hinduja Global Solutions (HGS): HGS is a global leader in customer experience management, digital transformation, and business process management. Combining automation, analytics, and artificial intelligence with deep domain expertise, HGS serves clients across industries with solutions spanning contact centres, back-office processing, and HR outsourcing. A part of the multi-billion-dollar Hinduja Group, HGS employs over 18,000 people across nine countries. For FY2024-25, the company reported total income of US$ 586.1 million

"Join industry leaders at RAHSTA Expo, India's premier platform for roads, highways and traffic infrastructure. Register now to explore innovations, network with experts and shape the future of mobility."

Hinduja Global Solutions (HGS), a leading provider of digital experience and business process management (BPM) services, has opened a new Intelligent Experience Hub in Manila, Philippines. The facility reinforces HGS’s technology-enabled service capabilities while offering a modern, collaborative workplace for its employees. As part of its long-term commitment to the region, the company will generate more than 1,000 new jobs over the next 24 months in business services and digital transformation. Situated in Manila’s prime business district, the new hub consolidates HGS teams from across the city into a single, purpose-built environment designed for flexibility, innovation, and future-ready delivery models. “The Philippines has been an integral part of HGS’s growth story for over two decades, and this new hub marks another major milestone,” said Giridhar GV, CEO – APAC and Global CHRO, HGS. “It represents the fusion of human expertise with AI-driven innovation, creating intelligent experiences that deliver real value to our clients and their customers.” Earlier this year, HGS signed a Letter of Intent with the Philippines government to significantly scale its local operations. The new centre accommodates 1,500 seats, expandable to 3,000 employees in two shifts, strengthening the company’s capacity for high-quality service delivery. With this launch, HGS now operates two facilities in Manila and four across the Philippines. About Hinduja Global Solutions (HGS): HGS is a global leader in customer experience management, digital transformation, and business process management. Combining automation, analytics, and artificial intelligence with deep domain expertise, HGS serves clients across industries with solutions spanning contact centres, back-office processing, and HR outsourcing. A part of the multi-billion-dollar Hinduja Group, HGS employs over 18,000 people across nine countries. For FY2024-25, the company reported total income of US$ 586.1 million

Infrastructure Urban

06 Jul 2026

ABS Marine Sees CRISIL Credit Rating Upgrade

ABS Marine Services has secured an upgrade to its long term and short term credit ratings from CRISIL, reflecting improved profitability and revenue growth through long term contracts. CRISIL moved the long term rating from BBB+/Stable to A-/Stable and revised the short term rating from A2 to A2+. The action signals strengthened financial metrics and operational resilience. The company benefited from durable client relationships with firms such as ONGC and Schlumberger. The rating decision followed stronger cash flows and an enlarged bank loan facility, which increased from Rs 3,705 million (m..

Infrastructure Transport

06 Jul 2026

Project BRAHMANK Marks 16 Years Of Strategic Roads In Arunachal

Project BRAHMANK is marking 16 years of work to establish strategic road and bridge links across Arunachal Pradesh, maintaining and developing 811 kilometres of roads and nearly 86 bridges that range from small culverts to large steel and arch bridges. These transport links are described as critical for ensuring year-round movement of defence personnel, equipment and essential supplies while improving everyday travel for people in remote villages. The project balances national security requirements with regional development by focusing on reliable access in challenging terrain. Notable enginee..

Infrastructure Transport

06 Jul 2026

Longleng CSOs Give One Week Ultimatum Over Two-Lane Highway

Civil society organisations (CSOs) in Longleng district have demanded immediate restoration of the deteriorating Changtongya–Longleng two-lane road and sought a detailed status report on the stalled construction within one week. The demand followed a consultative meeting convened under the Phom Peoples' Council (PPC) to discuss welfare and development concerns. PPC president YB Angam Phom said prolonged non-maintenance had caused hardship to commuters and affected transportation, local commerce and the district's development. The meeting urged authorities to undertake immediate restoration a..