Bengaluru rises as a leading hub for global capability centres in India

26 Sep 2024 CW Team

Bengaluru has solidified its position as a prominent hub for Global Capability Centres (GCCs) in India, accounting for 36% of staffing firm TeamLease Digital’s total client base in the first two quarters of FY25, according to a recent report. The city is home to 37% of India’s high-tech talent pool, leading sectors like IT services and professional services, which includes Banking, Financial Services, and Insurance (BFSI) and consulting firms, contributing to 21% of the overall headcount.

Bengaluru’s influence is also extending into the manufacturing sector, representing 10% of the total talent headcount in this segment, driven by growth in automotive and electronics manufacturing.

The report highlights that after Bengaluru, the Mumbai-Pune region (31%) and Delhi NCR (22%) are emerging as other major hubs for GCCs. The Mumbai-Pune corridor has a strong presence in the automotive sector and is developing expertise in capital markets, data mining, predictive analytics, and big data frameworks. Meanwhile, Delhi NCR is witnessing a surge in high-tech and software-related GCCs, alongside contributions to the oil and gas industry, accounting for 6.5% of the GCC headcount.

Neeti Sharma, Chief Executive Officer, TeamLease Digital, commented on the sector’s robust growth, noting that healthcare, BFSI, and retail have recorded cumulative compound annual growth rates (CAGR) exceeding 30% between 2021 and 2023. This growth stands out against the backdrop of a broader downturn in the IT sector during the same period. Looking forward, the GCC Software & Internet sector is expected to reach a CAGR of 6.2% by 2027, while retail and e-commerce GCCs are projected to experience the strongest growth at 8.4% CAGR, followed by healthcare at 7.5%. (BusinessToday)

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