+
Coforge, Nylas Partner to Boost CRM in Salesforce
ECONOMY & POLICY

Coforge, Nylas Partner to Boost CRM in Salesforce

Coforge Limited (NSE: COFORGE), a global digital services provider, has announced a strategic partnership with Nylas, a leading communications API platform, to transform customer engagement and operational efficiency within the Salesforce ecosystem.

The collaboration combines Coforge’s expertise in Salesforce consulting with Nylas’ advanced APIs for email, calendar, and scheduling, offering an integrated and intelligent solution to streamline communication, automate workflows, and enhance CRM performance.

By embedding Nylas’ secure, scalable APIs into Salesforce, enterprises can automate customer communications, manage appointments more effectively, and centralise interactions. The solution also supports intelligent workflow automation to improve productivity and reduce friction in customer engagement.

The partnership is especially beneficial for franchise businesses, which often struggle with fragmented communication systems. The integrated tool allows franchisors and franchisees to schedule meetings, manage communications, and collaborate more effectively within the Salesforce platform—even when franchisees use separate email systems.

Vinay Rawat, SVP of Salesforce and DPA Business at Coforge, said, “This partnership enables us to deliver automation-led, intelligent solutions that turn CRM platforms into strategic growth drivers.”

Christine Spang, Co-founder and CEO of Nylas, added, “Together with Coforge, we are enabling businesses to elevate their customer communication and scheduling capabilities to deliver exceptional experiences.”

The new solution reflects both companies’ shared vision of delivering scalable, outcome-driven technology for modern enterprises.

Coforge Limited (NSE: COFORGE), a global digital services provider, has announced a strategic partnership with Nylas, a leading communications API platform, to transform customer engagement and operational efficiency within the Salesforce ecosystem.The collaboration combines Coforge’s expertise in Salesforce consulting with Nylas’ advanced APIs for email, calendar, and scheduling, offering an integrated and intelligent solution to streamline communication, automate workflows, and enhance CRM performance.By embedding Nylas’ secure, scalable APIs into Salesforce, enterprises can automate customer communications, manage appointments more effectively, and centralise interactions. The solution also supports intelligent workflow automation to improve productivity and reduce friction in customer engagement.The partnership is especially beneficial for franchise businesses, which often struggle with fragmented communication systems. The integrated tool allows franchisors and franchisees to schedule meetings, manage communications, and collaborate more effectively within the Salesforce platform—even when franchisees use separate email systems.Vinay Rawat, SVP of Salesforce and DPA Business at Coforge, said, “This partnership enables us to deliver automation-led, intelligent solutions that turn CRM platforms into strategic growth drivers.”Christine Spang, Co-founder and CEO of Nylas, added, “Together with Coforge, we are enabling businesses to elevate their customer communication and scheduling capabilities to deliver exceptional experiences.”The new solution reflects both companies’ shared vision of delivering scalable, outcome-driven technology for modern enterprises.

Next Story
Real Estate

Manglam, Fern Hotels Sign 200+ Key Apart’otel in Jaipur’s Pinkwalk

Manglam Group has signed a 200+ key serviced apart’otel under the Fern Habitat brand in Jaipur, marking a key milestone in its Rs 10 billion hospitality investment strategy. Located within Pinkwalk, Manglam’s flagship mixed-use development in Jagatpura, the project will cater to both short and extended-stay travellers with apartment-style units paired with hotel services. The Fern Habitat Pinkwalk will offer fully serviced accommodations with kitchenettes, daily housekeeping, and on-site dining. The concept blends the independence of apartment living with the comfort of hotel-grade am..

Next Story
Real Estate

Schon Doorways Launches Monsoon-Ready Aluminium Casement Windows

Schon Doorways, a premium player in doors and window solutions, has launched its new range of aluminium casement and sliding windows, designed specifically to endure the Indian monsoon. Engineered with high-performance tempered glass and ultra-slim aluminium profiles, the windows combine aesthetic appeal with monsoon resilience. Available in single and double track options, the windows offer anti-collision strips, flyscreens, and high load-bearing strength—providing protection against heavy rains, strong winds, and pests. Wall thickness ranges from 1.6 mm to 5.00 mm, offering flexibilit..

Next Story
Resources

LG Charts Global HVAC Leadership With AI, Acquisitions and Localisation

LG Electronics has unveiled a strategic roadmap to transform its ES Company into a top-tier global HVAC solutions provider by 2030, targeting KRW 20 trillion in revenue. The plan, announced at LG Sciencepark, South Korea, focuses on expanding B2B industrial sales, advancing AI-based technologies for data centres, and strengthening localised operations across key regions. Central to LG’s roadmap is growth in the fast-expanding data centre cooling segment. With the global chiller market projected to reach USD 12 billion by 2027, LG aims for KRW 1 trillion in sales by 2027. The company has..

Advertisement

Advertisement

Subscribe to Our Newsletter

Get daily newsletters around different themes from Construction world.

STAY CONNECTED

Advertisement

Advertisement

Advertisement

Advertisement

Talk to us?