OMODA & JAECOO Partners with IMC to Boost Roadside Assistance
ECONOMY & POLICY

OMODA & JAECOO Partners with IMC to Boost Roadside Assistance

OMODA & JAECOO, the next-generation mobility brand redefining automotive innovation, has partnered with the International Motoring Club (IMC) to introduce a comprehensive roadside assistance program across the UAE. The initiative ensures 24/7 real-time support, digital service updates, and a dedicated assistance network, reinforcing OMODA & JAECOO’s commitment to a seamless ownership experience.

The integrated roadside assistance program provides immediate support in unexpected situations. Whether facing a breakdown requiring towing, a flat tire, a drained battery, an emergency fuel shortage, customers can rely on a responsive service network. VIP customers also benefit from concierge-level services, including priority roadside assistance and Service pick and drop facility, ensuring a smooth and uninterrupted driving experience.

OMODA & JAECOO integrates a smart roadside assistance system that allows customers to request services via a dedicated mobile app, track real-time updates, and receive prompt assistance. This technology-driven approach enhances service transparency, enabling drivers to monitor progress and estimated arrival times, reinforcing efficiency and reliability.

Shawn Xu, CEO of OMODA & JAECOO Automobile International, stated: "At OMODA & JAECOO, our goal is to provide a future-focused, intelligent mobility experience that extends beyond the road. By integrating advanced roadside assistance with real-time tracking and 24/7 digital support, we are setting a new benchmark in customer service. This partnership with IMC reinforces our commitment to innovation and premium care for our customers in the UAE."

Vince Joe, Executive Director of IMC, added: "This collaboration represents a transformative step in automotive assistance. Through AI-powered solutions and seamless digital integration, IMC is enhancing the ownership experience for OMODA & JAECOO drivers. Our commitment to reliability, efficiency, and sustainability drives us to deliver services that keep customers moving with total peace of mind."

By integrating AI-driven fleet tracking and digital CRM solutions, the partnership ensures real-time service monitoring, faster response times, and complete service transparency. This technology-first approach transforms traditional roadside assistance into a proactive and high-efficiency mobility solution, redefining convenience and security for modern drivers.

This collaboration complements OMODA & JAECOO’s expanding customer service and support network, working alongside key partners Autorun in Dubai, MAHY Khoory Automotive in Abu Dhabi, and Galadari Automobiles in Sharjah and the Northern Emirates.

OMODA & JAECOO, the next-generation mobility brand redefining automotive innovation, has partnered with the International Motoring Club (IMC) to introduce a comprehensive roadside assistance program across the UAE. The initiative ensures 24/7 real-time support, digital service updates, and a dedicated assistance network, reinforcing OMODA & JAECOO’s commitment to a seamless ownership experience. The integrated roadside assistance program provides immediate support in unexpected situations. Whether facing a breakdown requiring towing, a flat tire, a drained battery, an emergency fuel shortage, customers can rely on a responsive service network. VIP customers also benefit from concierge-level services, including priority roadside assistance and Service pick and drop facility, ensuring a smooth and uninterrupted driving experience. OMODA & JAECOO integrates a smart roadside assistance system that allows customers to request services via a dedicated mobile app, track real-time updates, and receive prompt assistance. This technology-driven approach enhances service transparency, enabling drivers to monitor progress and estimated arrival times, reinforcing efficiency and reliability. Shawn Xu, CEO of OMODA & JAECOO Automobile International, stated: At OMODA & JAECOO, our goal is to provide a future-focused, intelligent mobility experience that extends beyond the road. By integrating advanced roadside assistance with real-time tracking and 24/7 digital support, we are setting a new benchmark in customer service. This partnership with IMC reinforces our commitment to innovation and premium care for our customers in the UAE. Vince Joe, Executive Director of IMC, added: This collaboration represents a transformative step in automotive assistance. Through AI-powered solutions and seamless digital integration, IMC is enhancing the ownership experience for OMODA & JAECOO drivers. Our commitment to reliability, efficiency, and sustainability drives us to deliver services that keep customers moving with total peace of mind. By integrating AI-driven fleet tracking and digital CRM solutions, the partnership ensures real-time service monitoring, faster response times, and complete service transparency. This technology-first approach transforms traditional roadside assistance into a proactive and high-efficiency mobility solution, redefining convenience and security for modern drivers. This collaboration complements OMODA & JAECOO’s expanding customer service and support network, working alongside key partners Autorun in Dubai, MAHY Khoory Automotive in Abu Dhabi, and Galadari Automobiles in Sharjah and the Northern Emirates.

Next Story
Infrastructure Transport

Tata, Airbus to Build India’s First Private Helicopter Line

In a landmark development for India’s aerospace sector, Tata Advanced Systems Limited (TASL) and Airbus will establish the country’s first private-sector helicopter assembly line in Vemagal, Karnataka. The facility will manufacture the Airbus H125 and H125M, marking a significant milestone in India’s push for self-reliance in aviation and defence manufacturing. The new Final Assembly Line (FAL) will produce the H125, the world’s best-selling single-engine helicopter, known for its versatility and performance in extreme environments. The first ‘Made in India’ H125 is expected to ro..

Next Story
Infrastructure Urban

NeGD to Support Bharat Taxi in Building Cooperative Ride Platform

In a significant move for India’s digital and mobility transformation, the National e-Governance Division (NeGD) of the Digital India Corporation, under the Ministry of Electronics and Information Technology (MeitY), has entered into an advisory partnership with Sahakar Taxi Cooperative Limited, the company behind Bharat Taxi — a first-of-its-kind, cooperative-led national ride-hailing platform. A Memorandum of Understanding (MoU) has been signed between NeGD and Sahakar Taxi to provide strategic advisory and technical support covering key areas such as platform integration, cybersecurity..

Next Story
Technology

MeitY Hosts Pre-Summit for India–AI Impact Summit 2026

The Ministry of Electronics and Information Technology (MeitY), Government of India, hosted a series of Pre-Summit events for the upcoming India–AI Impact Summit 2026 at the India Mobile Congress (IMC) 2025 in New Delhi. These sessions mark a key milestone ahead of the main summit, scheduled for 19–20 February 2026 at Bharat Mandapam, New Delhi. Delivering the inaugural address, S. Krishnan, Secretary, MeitY, highlighted India’s innovative and frugal approach to AI development. “We have adopted innovative means by learning from others’ experiences to build projects and products that..

Advertisement

Subscribe to Our Newsletter

Get daily newsletters around different themes from Construction world.

STAY CONNECTED

Advertisement

Advertisement

Advertisement

Talk to us?