UIDAI Teams up with Sarvam AI to Improve Aadhaar User Experience

20 Mar 2025 CW Team

AI-Powered Voice-Based Interactions:

With the agreement coming into effect from 18th March, Sarvam will deploy the AI solution to perform voice-based interactions for resident-centric use cases. This will help get near real-time feedback from Aadhaar number holders for their enrollment and update processes, including information on overcharging of residents (if any)

Real-Time Fraud Alerts for Enhanced Security:

The agreement will also offer real-time fraud alerts to Aadhaar number holders in case the AI it spots anything suspicious during authentication requests.

Multilingual AI Support for Wider Accessibility:

Keeping in mind the linguistic diversity, this new AI solution deployment will allow the voice interaction and fraud detection in 10 languages including Hindi, English, Telugu, Tamil, Marathi, Gujarati, Kannada, Odia, Punjabi and Malayalam. The language options will increase further in coming months.

Commitment to User-Centric Innovation:

UIDAI has always kept Aadhaar number holders at the centre of its focus, and has been constantly working to upgrade technology and improve user experience, further. The fresh MoU is a step in that direction.

Sarvam AI has delivered a custom GenAI stack, being hosted on-premise within an air-gapped UIDAI infrastructure. No data will leave UIDAI’s secure environment at any stage of operation, ensuring full compliance with data sovereignty and security protocols. The agreement will be initially valid for a period of one year and may be extended by one more year.

The development of this innovative solution was made possible through UIDAI's volunteer policy, which enables industry collaborations. Volunteers from Sarvam AI worked closely with the UIDAI’s Technology Centre in Bengaluru to develop and deploy the GenAI solution. The ownership of the solution will be with UIDAI.

“UIDAI is a people centric organization. GenAI is the next technology evolution in UIDAI's journey as a technology pioneer, building on our long-standing commitment to innovation for facilitating ease of living,” said Bhuvnesh Kumar, CEO, UIDAI.

"We are privileged to collaborate with UIDAI. This engagement exemplifies the immense potential of AI to drive public good,” said Vivek Raghavan, Co-Founder of Sarvam AI.

News source: PIB

The Unique Identification Authority of India (UIDAI) has partnered with Bengaluru based Sarvam AI, an indigenous full-stack Generative AI (GenAI) company to enhance user experience, while availing Aadhaar services. AI-Powered Voice-Based Interactions: With the agreement coming into effect from 18th March, Sarvam will deploy the AI solution to perform voice-based interactions for resident-centric use cases. This will help get near real-time feedback from Aadhaar number holders for their enrollment and update processes, including information on overcharging of residents (if any) Real-Time Fraud Alerts for Enhanced Security: The agreement will also offer real-time fraud alerts to Aadhaar number holders in case the AI it spots anything suspicious during authentication requests. Multilingual AI Support for Wider Accessibility: Keeping in mind the linguistic diversity, this new AI solution deployment will allow the voice interaction and fraud detection in 10 languages including Hindi, English, Telugu, Tamil, Marathi, Gujarati, Kannada, Odia, Punjabi and Malayalam. The language options will increase further in coming months. Commitment to User-Centric Innovation: UIDAI has always kept Aadhaar number holders at the centre of its focus, and has been constantly working to upgrade technology and improve user experience, further. The fresh MoU is a step in that direction. Sarvam AI has delivered a custom GenAI stack, being hosted on-premise within an air-gapped UIDAI infrastructure. No data will leave UIDAI’s secure environment at any stage of operation, ensuring full compliance with data sovereignty and security protocols. The agreement will be initially valid for a period of one year and may be extended by one more year. The development of this innovative solution was made possible through UIDAI's volunteer policy, which enables industry collaborations. Volunteers from Sarvam AI worked closely with the UIDAI’s Technology Centre in Bengaluru to develop and deploy the GenAI solution. The ownership of the solution will be with UIDAI. “UIDAI is a people centric organization. GenAI is the next technology evolution in UIDAI's journey as a technology pioneer, building on our long-standing commitment to innovation for facilitating ease of living,” said Bhuvnesh Kumar, CEO, UIDAI. We are privileged to collaborate with UIDAI. This engagement exemplifies the immense potential of AI to drive public good,” said Vivek Raghavan, Co-Founder of Sarvam AI. News source: PIB

Infrastructure Transport

06 Feb 2026

Lucknow Metro East-West Corridor Consultancy Contract Awarded

The Uttar Pradesh Metro Rail Corporation has awarded the first construction-related consultancy contract for the Lucknow Metro East West Corridor to a joint venture of AYESA Ingenieria Arquitectura SAU and AYESA India Pvt Ltd. The firm was declared the lowest bidder for the Detailed Design Consultant contract for Lucknow Metro Line-2 under Phase 1B and the contract was recommended following the financial bid. The contract is valued at Rs 159.0 million (mn), covering design services for the corridor. Lucknow Metro Line-2 envisages the construction of an 11.165 kilometre corridor connecting Cha..

Infrastructure Urban

06 Feb 2026

Div Com Kashmir Urges Fast Tracking Of Jhelum Water Transport Project

The Divisional Commissioner of Kashmir has called for the fast-tracking of the Jhelum water transport project, urging district administrations and relevant agencies to accelerate planning and clearances. In a meeting convened at the divisional headquarters, the commissioner instructed officials from irrigation, public health engineering and municipal departments to prioritise the project and coordinate survey and design work. The directive emphasised removal of administrative bottlenecks and close monitoring to ensure timely mobilisation of resources and contractors. Officials were told to in..

Infrastructure Urban

06 Feb 2026

Interarch Reports Strong Q3 And Nine Month Results

Interarch Building Solutions Limited reported unaudited results for the third quarter and nine months ended 31 December 2025, recording strong revenue growth driven by execution and a robust order book. Net revenue for the third quarter rose by 43.7 per cent to Rs 5.225 billion (bn), compared with Rs 3.636 bn a year earlier, reflecting heightened demand in pre-engineered building projects. The company’s total order book as at 31 January 2026 stood at Rs 16.85 bn, supporting near-term visibility. EBITDA excluding other income for the quarter increased by 43.2 per cent to Rs 503 million (mn),..