Eco-Friendly WhatsApp Ticket Service Launched

14 Oct 2024 CW Team

By leveraging WhatsApp, a widely used messaging platform, Mumbai Metro allows passengers to purchase tickets directly through chat, reducing the need for physical tickets and minimizing paper waste. This initiative aligns with the city's sustainability goals, promoting digital solutions that contribute to a greener environment.

The WhatsApp ticketing service is designed to be user-friendly, enabling commuters to book their travel in just a few easy steps. Passengers can access information about fares, routes, and timings while completing transactions seamlessly through the app. This innovative approach not only saves time but also enhances the overall travel experience for users.

Furthermore, the introduction of this service is expected to alleviate congestion at ticket counters, allowing staff to focus on customer service and support. With Mumbai's growing population and increasing reliance on public transportation, integrating technology into the ticketing process is a significant step towards modernizing urban transit.

The launch of the eco-friendly WhatsApp ticket service marks a key development in Mumbai Metro's ongoing efforts to improve operational efficiency and meet the needs of its passengers. By embracing digital solutions, the metro is setting a precedent for other urban transport systems, demonstrating the potential of technology to enhance service delivery and promote sustainable travel practices. This initiative exemplifies Mumbai Metro's commitment to innovation and environmental responsibility in urban transportation.

Mumbai Metro has introduced an innovative WhatsApp-based ticketing service for its Metro Lines 2A and 7, enhancing the passenger experience while promoting eco-friendly practices. This digital ticketing system aims to streamline the ticket purchase process, making it more convenient and accessible for commuters in the bustling metropolis. By leveraging WhatsApp, a widely used messaging platform, Mumbai Metro allows passengers to purchase tickets directly through chat, reducing the need for physical tickets and minimizing paper waste. This initiative aligns with the city's sustainability goals, promoting digital solutions that contribute to a greener environment. The WhatsApp ticketing service is designed to be user-friendly, enabling commuters to book their travel in just a few easy steps. Passengers can access information about fares, routes, and timings while completing transactions seamlessly through the app. This innovative approach not only saves time but also enhances the overall travel experience for users. Furthermore, the introduction of this service is expected to alleviate congestion at ticket counters, allowing staff to focus on customer service and support. With Mumbai's growing population and increasing reliance on public transportation, integrating technology into the ticketing process is a significant step towards modernizing urban transit. The launch of the eco-friendly WhatsApp ticket service marks a key development in Mumbai Metro's ongoing efforts to improve operational efficiency and meet the needs of its passengers. By embracing digital solutions, the metro is setting a precedent for other urban transport systems, demonstrating the potential of technology to enhance service delivery and promote sustainable travel practices. This initiative exemplifies Mumbai Metro's commitment to innovation and environmental responsibility in urban transportation.

Infrastructure Transport

13 Oct 2025

Tata, Airbus to Build India’s First Private Helicopter Line

In a landmark development for India’s aerospace sector, Tata Advanced Systems Limited (TASL) and Airbus will establish the country’s first private-sector helicopter assembly line in Vemagal, Karnataka. The facility will manufacture the Airbus H125 and H125M, marking a significant milestone in India’s push for self-reliance in aviation and defence manufacturing. The new Final Assembly Line (FAL) will produce the H125, the world’s best-selling single-engine helicopter, known for its versatility and performance in extreme environments. The first ‘Made in India’ H125 is expected to ro..

Infrastructure Urban

13 Oct 2025

NeGD to Support Bharat Taxi in Building Cooperative Ride Platform

In a significant move for India’s digital and mobility transformation, the National e-Governance Division (NeGD) of the Digital India Corporation, under the Ministry of Electronics and Information Technology (MeitY), has entered into an advisory partnership with Sahakar Taxi Cooperative Limited, the company behind Bharat Taxi — a first-of-its-kind, cooperative-led national ride-hailing platform. A Memorandum of Understanding (MoU) has been signed between NeGD and Sahakar Taxi to provide strategic advisory and technical support covering key areas such as platform integration, cybersecurity..

Technology

13 Oct 2025

MeitY Hosts Pre-Summit for India–AI Impact Summit 2026

The Ministry of Electronics and Information Technology (MeitY), Government of India, hosted a series of Pre-Summit events for the upcoming India–AI Impact Summit 2026 at the India Mobile Congress (IMC) 2025 in New Delhi. These sessions mark a key milestone ahead of the main summit, scheduled for 19–20 February 2026 at Bharat Mandapam, New Delhi. Delivering the inaugural address, S. Krishnan, Secretary, MeitY, highlighted India’s innovative and frugal approach to AI development. “We have adopted innovative means by learning from others’ experiences to build projects and products that..