Eco-Friendly WhatsApp Ticket Service Launched

14 Oct 2024 CW Team

By leveraging WhatsApp, a widely used messaging platform, Mumbai Metro allows passengers to purchase tickets directly through chat, reducing the need for physical tickets and minimizing paper waste. This initiative aligns with the city's sustainability goals, promoting digital solutions that contribute to a greener environment.

The WhatsApp ticketing service is designed to be user-friendly, enabling commuters to book their travel in just a few easy steps. Passengers can access information about fares, routes, and timings while completing transactions seamlessly through the app. This innovative approach not only saves time but also enhances the overall travel experience for users.

Furthermore, the introduction of this service is expected to alleviate congestion at ticket counters, allowing staff to focus on customer service and support. With Mumbai's growing population and increasing reliance on public transportation, integrating technology into the ticketing process is a significant step towards modernizing urban transit.

The launch of the eco-friendly WhatsApp ticket service marks a key development in Mumbai Metro's ongoing efforts to improve operational efficiency and meet the needs of its passengers. By embracing digital solutions, the metro is setting a precedent for other urban transport systems, demonstrating the potential of technology to enhance service delivery and promote sustainable travel practices. This initiative exemplifies Mumbai Metro's commitment to innovation and environmental responsibility in urban transportation.

Mumbai Metro has introduced an innovative WhatsApp-based ticketing service for its Metro Lines 2A and 7, enhancing the passenger experience while promoting eco-friendly practices. This digital ticketing system aims to streamline the ticket purchase process, making it more convenient and accessible for commuters in the bustling metropolis. By leveraging WhatsApp, a widely used messaging platform, Mumbai Metro allows passengers to purchase tickets directly through chat, reducing the need for physical tickets and minimizing paper waste. This initiative aligns with the city's sustainability goals, promoting digital solutions that contribute to a greener environment. The WhatsApp ticketing service is designed to be user-friendly, enabling commuters to book their travel in just a few easy steps. Passengers can access information about fares, routes, and timings while completing transactions seamlessly through the app. This innovative approach not only saves time but also enhances the overall travel experience for users. Furthermore, the introduction of this service is expected to alleviate congestion at ticket counters, allowing staff to focus on customer service and support. With Mumbai's growing population and increasing reliance on public transportation, integrating technology into the ticketing process is a significant step towards modernizing urban transit. The launch of the eco-friendly WhatsApp ticket service marks a key development in Mumbai Metro's ongoing efforts to improve operational efficiency and meet the needs of its passengers. By embracing digital solutions, the metro is setting a precedent for other urban transport systems, demonstrating the potential of technology to enhance service delivery and promote sustainable travel practices. This initiative exemplifies Mumbai Metro's commitment to innovation and environmental responsibility in urban transportation.

Equipment

12 Dec 2025

Schwing Stetter India Unveils New Innovations at Excon 2025

Schwing Stetter India unveiled more than 20 new machines at Excon 2025, marking one of its most significant showcases and introducing several India-first technologies to the construction equipment sector. The company launched the country’s first 56-metre boom pump designed and manufactured in India, the first fully electric truck mixer, the first CNG mixer variant and the first hybrid boom pump. Executives said the launch portfolio was engineered to support India’s move toward faster, greener and more vertically oriented infrastructure through advanced engineering, clean-energy solutions a..

Infrastructure Energy

12 Dec 2025

SEPC Resolves Hindustan Copper Dispute, Wins Rs 725 Mn Order

Engineering, procurement and construction firm SEPC Ltd has recently settled a dispute with Hindustan Copper Ltd (HCL) and secured a mining infrastructure order valued at Rs 725 million from the state-owned company. SEPC informed the stock exchanges that it has executed a settlement deed with HCL, bringing closure to all inter-se claims and counterclaims arising from arbitration proceedings. As part of the settlement, SEPC will receive Rs 304.5 million as full and final payment, marking the resolution of all pending disputes between the two entities. The company also stated that Hindustan Co..

Infrastructure Energy

12 Dec 2025

20% Ethanol Blending Cuts India’s CO2 Emissions by 73.6 Mn Tonnes

Union Road Transport and Highways Minister Nitin Gadkari recently said that India has reduced carbon dioxide emissions by 73.6 million metric tonnes due to the adoption of 20 per cent ethanol blending in petrol. He made the statement while replying to supplementary questions during the Question Hour in the Lok Sabha. Describing ethanol as a green fuel, the minister said it plays a key role in reducing pollution while also supporting higher incomes for farmers. He underlined that ethanol blending contributes both to environmental sustainability and rural economic growth. Nitin Gadkari also po..