Amazon India to Invest Rs 20 Bn in Operations in 2025

24 Jun 2025 CW Team

Amazon India has announced plans to invest over Rs 20 billion (USD 233 million) this year to strengthen its pan-India operations network. The investment will focus on expanding and upgrading fulfilment infrastructure, improving employee welfare programmes, and developing advanced technology tools to boost operational efficiency.

The e-commerce giant stated that the funds will be used to launch new facilities and upgrade existing sites across its fulfilment, sortation, and delivery network. These enhancements aim to increase processing capacity, improve delivery speed, and elevate service reliability for customers across the country.

In addition to infrastructure, a significant portion of the investment will go toward employee well-being initiatives. Amazon India will continue expanding several programmes focused on the health and financial security of its workforce, including delivery associates and drivers.

Key programmes include:

Ashray: Rest points with seating, water, charging stations, and washrooms for delivery associates, including non-Amazon personnel.

Samridhi: A financial well-being initiative offering financial literacy and personal finance support.

Pratidhi: Scholarships for children of associates.

Sushruta: Healthcare services tailored for truck drivers.

Amazon also recently launched a nationwide initiative to provide free health check-ups for over 80,000 delivery partners through medical camps, to be conducted by the end of 2025.

“For over a decade now in India, we have focused on building world-class logistics infrastructure to deliver with safety, speed, scale, and reliability,” said Abhinav Singh, Vice President – Operations, Amazon India and Australia. “This investment underscores our ongoing commitment to expanding and upgrading our operations network.”

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