Firstsource Appoints  Shamita Mukherjee as Chief Human Resources Officer
ECONOMY & POLICY

Firstsource Appoints Shamita Mukherjee as Chief Human Resources Officer

Firstsource Solutions Limited, a leading global  provider of Business Process Management (BPM) services and an RP-Sanjiv Goenka Group company, has  announced the appointment of Shamita Mukherjee as Chief Human Resources Officer, effective May 5,  2025. Shamita will lead the critical mandate of people enablement for the dynamic and ambitious plans  Firstsource has for itself, driving agile workforce strategies, cultivating future-ready skills, and furthering a  culture that embraces continuous learning, adaptability, innovation and a growth mindset. 

"Firstsource is at a pivotal point in its trajectory, and people enablement is a key lever that will help propel us  forward into the future we want to build. I am delighted to welcome Shamita on this transformational journey with her robust experience in people management. She will play an integral role in shaping that enablement,  bringing in best practices, leveraging technology, and fostering a culture rooted in employee-centricity and  engagement. Aligned with our UnBPOTM approach for the future of work, Shamita will help ensure our people  strategy evolves alongside rapid technological change, balancing the power of automation with the strength of  human potential to build a workforce defined by adaptability, innovation, and growth,” shared Ritesh Idnani,  Managing Director & Chief Executive Officer, Firstsource. 

“I am very excited to join Firstsource at this juncture when the industry needs to radically transform itself,  especially in its people structures and practices. With its UnBPOTM strategy gaining traction, I’m enthused to  define and lead people practices that complement this transformation”, said Shamita Mukherjee, CHRO, Firstsource. 

Shamita joins Firstsource from Infosys where she was Global CHRO for their BPM business. With over three  decades in the industry, of which two were in various leadership roles at Infosys, she brings extensive  experience and expertise to Firstsource. Her demonstrated exceptional leadership in HR, entrepreneurship,  and consulting in previous roles, as well as her diverse background and achievements make her a highly  valuable addition to the organisation. 

Shamita is a post-graduate of XLRI, Jamshedpur where she specialised in personnel management and  industrial relations, and an undergraduate in mathematical statistics from Lady Shri Ram College for Women,  University of Delhi. 

(BSE) 

Firstsource Solutions Limited, a leading global  provider of Business Process Management (BPM) services and an RP-Sanjiv Goenka Group company, has  announced the appointment of Shamita Mukherjee as Chief Human Resources Officer, effective May 5,  2025. Shamita will lead the critical mandate of people enablement for the dynamic and ambitious plans  Firstsource has for itself, driving agile workforce strategies, cultivating future-ready skills, and furthering a  culture that embraces continuous learning, adaptability, innovation and a growth mindset. Firstsource is at a pivotal point in its trajectory, and people enablement is a key lever that will help propel us  forward into the future we want to build. I am delighted to welcome Shamita on this transformational journey with her robust experience in people management. She will play an integral role in shaping that enablement,  bringing in best practices, leveraging technology, and fostering a culture rooted in employee-centricity and  engagement. Aligned with our UnBPOTM approach for the future of work, Shamita will help ensure our people  strategy evolves alongside rapid technological change, balancing the power of automation with the strength of  human potential to build a workforce defined by adaptability, innovation, and growth,” shared Ritesh Idnani,  Managing Director & Chief Executive Officer, Firstsource. “I am very excited to join Firstsource at this juncture when the industry needs to radically transform itself,  especially in its people structures and practices. With its UnBPOTM strategy gaining traction, I’m enthused to  define and lead people practices that complement this transformation”, said Shamita Mukherjee, CHRO, Firstsource. Shamita joins Firstsource from Infosys where she was Global CHRO for their BPM business. With over three  decades in the industry, of which two were in various leadership roles at Infosys, she brings extensive  experience and expertise to Firstsource. Her demonstrated exceptional leadership in HR, entrepreneurship,  and consulting in previous roles, as well as her diverse background and achievements make her a highly  valuable addition to the organisation. Shamita is a post-graduate of XLRI, Jamshedpur where she specialised in personnel management and  industrial relations, and an undergraduate in mathematical statistics from Lady Shri Ram College for Women,  University of Delhi. (BSE) 

Next Story
Real Estate

Kolkata’s luxury housing market sees price growth amid mixed trends

A new study by Nklusive reveals that Kolkata’s luxury residential market (Rs 5–10 crore) recorded a 33 per cent year-on-year rise in supply and a 52 per cent increase in sales in calendar year 2024 (CY24). South Kolkata led with 78 per cent of the segment’s supply. The average price rose by 6 per cent—from Rs 17,519 to Rs 18,600 per sq ft—while unsold inventory grew by 15 per cent. Monthly absorption improved from 2 to 3 units.In contrast, the ultra-luxury segment (Rs 10 crore and above) experienced a 17 per cent decline in supply and a 30 per cent fall in sales. Central Kolkata acco..

Next Story
Infrastructure Transport

New Expressway to Cut Pune-Bengaluru Travel Time by Half

The upcoming Pune-Bengaluru Expressway is expected to significantly improve connectivity and economic opportunities across Maharashtra and Karnataka. This 700-kilometre greenfield, access-controlled highway will cut the travel time between Pune and Bengaluru from 15 hours to just 7 hours, facilitating easier movement for both commuters and businesses. Starting from Bommanal in Karnataka’s Athani Taluk, the expressway will traverse important districts such as Belagavi, Bagalkot, and Jamakhandi. It will then enter Maharashtra at Kanjle, connect with the proposed Pune Ring Road, and pass throug..

Next Story
Infrastructure Transport

Nagpur’s Koradi Naka to Get Y-Shaped Flyover for Safer, Smoother Traffic

To alleviate traffic congestion and enhance safety at Koradi Naka in Nagpur, a Y-shaped flyover is currently being constructed on National Highway 47. Demolition work has already commenced, with the main construction scheduled to start on June 20, 2025.The project, costing Rs 430.37 billion, involves building a 1,090-meter-long flyover that will connect Farsa, the Mahadula Railway Overbridge (ROB), and Bokhara Road, and will also feature an underpass. The existing structure will be repurposed into a service road to facilitate local traffic.Koradi Naka has been identified as a significant "blac..

Advertisement

Advertisement

Subscribe to Our Newsletter

Get daily newsletters around different themes from Construction world.

STAY CONNECTED

Advertisement

Advertisement

Advertisement

Advertisement

Talk to us?