Firstsource Appoints Shamita Mukherjee as Chief Human Resources Officer

07 May 2025 CW Team

"Firstsource is at a pivotal point in its trajectory, and people enablement is a key lever that will help propel us forward into the future we want to build. I am delighted to welcome Shamita on this transformational journey with her robust experience in people management. She will play an integral role in shaping that enablement, bringing in best practices, leveraging technology, and fostering a culture rooted in employee-centricity and engagement. Aligned with our UnBPOTM approach for the future of work, Shamita will help ensure our people strategy evolves alongside rapid technological change, balancing the power of automation with the strength of human potential to build a workforce defined by adaptability, innovation, and growth,” shared Ritesh Idnani, Managing Director & Chief Executive Officer, Firstsource.

“I am very excited to join Firstsource at this juncture when the industry needs to radically transform itself, especially in its people structures and practices. With its UnBPOTM strategy gaining traction, I’m enthused to define and lead people practices that complement this transformation”, said Shamita Mukherjee, CHRO, Firstsource.

Shamita joins Firstsource from Infosys where she was Global CHRO for their BPM business. With over three decades in the industry, of which two were in various leadership roles at Infosys, she brings extensive experience and expertise to Firstsource. Her demonstrated exceptional leadership in HR, entrepreneurship, and consulting in previous roles, as well as her diverse background and achievements make her a highly valuable addition to the organisation.

Shamita is a post-graduate of XLRI, Jamshedpur where she specialised in personnel management and industrial relations, and an undergraduate in mathematical statistics from Lady Shri Ram College for Women, University of Delhi.

(BSE)

Firstsource Solutions Limited, a leading global provider of Business Process Management (BPM) services and an RP-Sanjiv Goenka Group company, has announced the appointment of Shamita Mukherjee as Chief Human Resources Officer, effective May 5, 2025. Shamita will lead the critical mandate of people enablement for the dynamic and ambitious plans Firstsource has for itself, driving agile workforce strategies, cultivating future-ready skills, and furthering a culture that embraces continuous learning, adaptability, innovation and a growth mindset. Firstsource is at a pivotal point in its trajectory, and people enablement is a key lever that will help propel us forward into the future we want to build. I am delighted to welcome Shamita on this transformational journey with her robust experience in people management. She will play an integral role in shaping that enablement, bringing in best practices, leveraging technology, and fostering a culture rooted in employee-centricity and engagement. Aligned with our UnBPOTM approach for the future of work, Shamita will help ensure our people strategy evolves alongside rapid technological change, balancing the power of automation with the strength of human potential to build a workforce defined by adaptability, innovation, and growth,” shared Ritesh Idnani, Managing Director & Chief Executive Officer, Firstsource. “I am very excited to join Firstsource at this juncture when the industry needs to radically transform itself, especially in its people structures and practices. With its UnBPOTM strategy gaining traction, I’m enthused to define and lead people practices that complement this transformation”, said Shamita Mukherjee, CHRO, Firstsource. Shamita joins Firstsource from Infosys where she was Global CHRO for their BPM business. With over three decades in the industry, of which two were in various leadership roles at Infosys, she brings extensive experience and expertise to Firstsource. Her demonstrated exceptional leadership in HR, entrepreneurship, and consulting in previous roles, as well as her diverse background and achievements make her a highly valuable addition to the organisation. Shamita is a post-graduate of XLRI, Jamshedpur where she specialised in personnel management and industrial relations, and an undergraduate in mathematical statistics from Lady Shri Ram College for Women, University of Delhi. (BSE)

Infrastructure Urban

30 Jul 2026

Centre Clears Power Distribution Upgrade for Uttar Pradesh

The Central Government has approved power distribution projects worth Rs 407.39 billion for Uttar Pradesh under the Revamped Distribution Sector Scheme (RDSS). The investment will be used to modernise the state's electricity distribution infrastructure and strengthen network capacity across urban and rural areas. The package targets one of the country's largest distribution networks as the state experiences rapid urbanisation and rising electricity consumption. Planned interventions include the strengthening of distribution lines, modernisation of substations, replacement of ageing electrical ..

Infrastructure Energy

30 Jul 2026

India Data Centres To Consume 191 TWh By 2040 Driving Renewables

A Wood Mackenzie report says India's operational data centre capacity is projected to increase more than fivefold to 12 gigawatt (GW) by 2030 from 2.2 GW in 2025 as artificial intelligence (AI) and cloud computing drive demand. It projects electricity consumption to rise from 10 terawatt-hour (TWh) in 2025 to 191 TWh by 2040. The study forecasts a compound annual growth rate of around 40 per cent and notes AI-dedicated capacity will surge nearly 24-fold from 275 megawatt (MW) in 2025 to 6,546 MW by 2030. The report places India's digital economy at Rs 32 trillion (tn) in 2025 and says it contr..

Infrastructure Transport

30 Jul 2026

Hydrogen Train Completes 1,200 Kilometres Of Trials

India's first hydrogen train was flagged off between Jind and Sonipat on July 17 and has travelled over 1,200 kilometres in trials, saving diesel consumption of more than 3,200 litres, a Railway Ministry press release said. The deployment marks the introduction of a zero-emission fuel cell train into route testing and represents a milestone in domestic rail innovation. The train generates electricity onboard through a chemical reaction between hydrogen and oxygen, producing electricity to propel the vehicle while emitting only water vapour as a by-product. There is no smoke and no tailpipe car..