Firstsource Named 2025 FCC Star Performer

14 Aug 2025 CW Team

Firstsource Solutions, a leading global provider of specialist domain-led Business Process Services (BPS) and part of the RP-Sanjiv Goenka Group, has been recognized as both a Star Performer and a Major Contender in Everest Group’s Financial Crime and Compliance (FCC) Operations Services PEAK Matrix Assessment 2025.

This dual recognition positions Firstsource among the top 36 global providers evaluated, reflecting significant year-on-year improvement in market impact, vision, and capability. The Star Performer title is awarded to providers demonstrating the strongest progress over the past year.

Everest Group cited Firstsource’s:

Expansion from fraud-focused services to end-to-end FCC operations
Strong UK base with growing presence in North America
AI-powered, BPaaS-led delivery model leveraging modular tools such as Firstsource relAI, Analyst Co-Pilot, and Digital Cockpit
Investments in the FCC Academy for GenAI-powered training and automation-led quality assurance

Vivek Sharma, Head – BFS, CMT, and Emerging Geos, Firstsource, said:

"Earning both distinctions from Everest Group validates our UnBPO™ strategy to create agile, AI-enabled FCC solutions. We’re helping financial institutions detect, investigate, and respond to financial crime faster and with greater precision, while building for the future."

Dheeraj Maken, Practice Director, Everest Group, noted:

"Firstsource’s geographically distributed FCC delivery model, gradual GenAI adoption, and targeted technology investments have strengthened its position as both a Major Contender and Star Performer."

Infrastructure Urban

02 Jun 2026

VECV Sales Rise 7.8 Per Cent In May 2026

VE Commercial Vehicles recorded sales of 7,978 units in May 2026, compared to 7,401 units in May 2025, registering growth of 7.8 per cent. This included 7,789 units from the Eicher brand and 189 units from the Volvo brand.Eicher branded trucks and buses reported sales of 7,789 units during the month, up 7.3 per cent from 7,258 units a year earlier. In the domestic commercial vehicle market, Eicher sales rose 9.1 per cent to 7,375 units from 6,758 units in May 2025.Exports declined 17.2 per cent to 414 units from 500 units in the corresponding month last year. Volvo Trucks and Volvo Buses recor..

Table Space Strengthens DESYN Leadership Team

Table Space has announced strategic leadership appointments within DESYN, its integrated Design and Build business, as it looks to strengthen operations across key enterprise and GCC markets in India. DESYN was launched as a strategic extension of Table Space’s workspace solutions portfolio to meet rising demand for agile, high-quality and rapidly deployable enterprise workspaces.Shruti Ookabhoy has joined DESYN as Executive Director and will lead the Design vertical, focusing on design capability, operational excellence and team development across markets. She brings over 22 years of experi..

Concord Associate Bags Rs 2.79 Bn Kavach Order

Concord Control Systems said its associate company, Progota India, has received a Rs 2.79 bn domestic order from Indian Railways for the supply, installation, testing and commissioning of on-board Kavach 4.0 loco equipment.The order is scheduled for execution within 12 months and strengthens Concord’s role in India’s railway safety and signalling ecosystem. Kavach is India’s indigenous automatic train protection system, designed to improve operational safety by helping prevent signal passing at danger and reducing collision risks.Gaurav Lath, Joint Managing Director, Concord Control Syst..