Firstsource to Acquire UK-Based Pastdue Credit Solutions

21 Jul 2025 CW Team

Firstsource Solutions, a global provider of domain-led Business Process Services and part of the RP-Sanjiv Goenka Group, has announced the signing of an agreement to acquire Pastdue Credit Solutions, a leading UK-based debt collection agency. The acquisition is subject to approval by the UK’s Financial Conduct Authority (FCA).

Pastdue Credit Solutions serves a wide range of clients across the UK, including banks, utility providers, telecom companies, and government bodies. The deal enhances Firstsource’s capabilities in first- and third-party collections, particularly within the utilities, financial services, and public sectors.

Dr Sanjiv Goenka, Chairman of the RP-Sanjiv Goenka Group and Firstsource, said, “This acquisition strengthens our collections platform and reaffirms our long-standing commitment to the UK. With rising demand for responsible, tech-enabled solutions, Pastdue Credit Solutions’ expertise will help us scale our offerings while continuing to invest in local talent and infrastructure.”

The acquisition aligns with Firstsource’s strategy to build a differentiated, sector-focused collections business with strong local delivery. It comes at a critical time for the UK market, which is facing rising consumer debt and growing private sector involvement in public debt recovery—representing a market opportunity estimated at over £1.9 billion.

Phil Grant, Chairman of Pastdue Credit Solutions, said, “We are proud to join the Firstsource family. This partnership opens new opportunities for growth, innovation, and value creation for our clients and teams.”

Firstsource was recently recognised as one of the top Indian employers in the UK, ranking third in Grant Thornton’s India Meets Britain Tracker 2025.

Infrastructure Urban

06 Jul 2026

ABS Marine Sees CRISIL Credit Rating Upgrade

ABS Marine Services has secured an upgrade to its long term and short term credit ratings from CRISIL, reflecting improved profitability and revenue growth through long term contracts. CRISIL moved the long term rating from BBB+/Stable to A-/Stable and revised the short term rating from A2 to A2+. The action signals strengthened financial metrics and operational resilience. The company benefited from durable client relationships with firms such as ONGC and Schlumberger. The rating decision followed stronger cash flows and an enlarged bank loan facility, which increased from Rs 3,705 million (m..

Project BRAHMANK Marks 16 Years Of Strategic Roads In Arunachal

Project BRAHMANK is marking 16 years of work to establish strategic road and bridge links across Arunachal Pradesh, maintaining and developing 811 kilometres of roads and nearly 86 bridges that range from small culverts to large steel and arch bridges. These transport links are described as critical for ensuring year-round movement of defence personnel, equipment and essential supplies while improving everyday travel for people in remote villages. The project balances national security requirements with regional development by focusing on reliable access in challenging terrain. Notable enginee..

Longleng CSOs Give One Week Ultimatum Over Two-Lane Highway

Civil society organisations (CSOs) in Longleng district have demanded immediate restoration of the deteriorating Changtongya–Longleng two-lane road and sought a detailed status report on the stalled construction within one week. The demand followed a consultative meeting convened under the Phom Peoples' Council (PPC) to discuss welfare and development concerns. PPC president YB Angam Phom said prolonged non-maintenance had caused hardship to commuters and affected transportation, local commerce and the district's development. The meeting urged authorities to undertake immediate restoration a..