MG Motor India Launches AI Chatbots
ECONOMY & POLICY

MG Motor India Launches AI Chatbots

MG Motor India has teamed up with JSW Group to launch two advanced AI-powered chatbots, Avira and Vir, in collaboration with Google Cloud. These chatbots are designed to enhance customer engagement and offer seamless digital interactions for users. Leveraging the capabilities of artificial intelligence and machine learning, the chatbots will provide real-time assistance, address customer queries, and improve overall user experience through smart and personalized communication.

The chatbots, powered by Google Cloud's advanced infrastructure, will allow MG Motor India to offer automated responses and interact with customers in a more efficient and effective manner. The deployment of Avira and Vir signifies a step forward in MG Motor's digital transformation journey, integrating AI technology into its customer service operations.

These virtual assistants are expected to enhance customer satisfaction by offering tailored automotive solutions, guiding users through the vehicle purchase process, assisting with after-sales services, and providing updates on new vehicle models and promotions. The integration of AI chatbots aligns with MG Motor's vision to blend cutting-edge technology with customer-centric solutions, setting a new benchmark in the automotive industry for digital engagement.

This initiative not only demonstrates the growing influence of AI in the automotive sector but also highlights the increasing trend of utilizing smart technology to optimize customer interaction. Avira and Vir are set to revolutionize the way customers connect with MG Motor India, offering a more interactive, responsive, and intuitive experience.

Your next big infra connection is waiting at RAHSTA 2025 – Asia’s Biggest Roads & Highways Expo, Jio World Convention Centre, Mumbai. Don’t miss out!

MG Motor India has teamed up with JSW Group to launch two advanced AI-powered chatbots, Avira and Vir, in collaboration with Google Cloud. These chatbots are designed to enhance customer engagement and offer seamless digital interactions for users. Leveraging the capabilities of artificial intelligence and machine learning, the chatbots will provide real-time assistance, address customer queries, and improve overall user experience through smart and personalized communication. The chatbots, powered by Google Cloud's advanced infrastructure, will allow MG Motor India to offer automated responses and interact with customers in a more efficient and effective manner. The deployment of Avira and Vir signifies a step forward in MG Motor's digital transformation journey, integrating AI technology into its customer service operations. These virtual assistants are expected to enhance customer satisfaction by offering tailored automotive solutions, guiding users through the vehicle purchase process, assisting with after-sales services, and providing updates on new vehicle models and promotions. The integration of AI chatbots aligns with MG Motor's vision to blend cutting-edge technology with customer-centric solutions, setting a new benchmark in the automotive industry for digital engagement. This initiative not only demonstrates the growing influence of AI in the automotive sector but also highlights the increasing trend of utilizing smart technology to optimize customer interaction. Avira and Vir are set to revolutionize the way customers connect with MG Motor India, offering a more interactive, responsive, and intuitive experience.

Next Story
Infrastructure Transport

Indian Railways Marks New Milestone with 4.5 km Long ‘Rudrastra’ Trial

Indian Railways has successfully conducted the trial run of Asia’s longest freight train, named ‘Rudrastra’, achieving a new milestone in cargo transportation, as per news reports. The 4.5 km-long train began its trial from Ganjkhwaja railway station in Chandauli, Uttar Pradesh, and travelled to Garhwa in Jharkhand. Covering a distance of 209 km in 5 hours and 10 minutes, it maintained an average speed of 40.5 km per hour. The train was formed by combining three long-haul racks, with ..

Next Story
Infrastructure Energy

UltraTech Launches India’s First On-Site Hybrid RTC Renewable Energy Project

UltraTech Cement has operationalised a 7.5 MW round-the-clock (RTC) hybrid renewable energy project at its Sewagram Cement Works in Gujarat. The first-of-its-kind solution combines bifacial solar modules with trackers, wind energy and battery storage, co-located on-site, to ensure uninterrupted power for cement manufacturing without grid reliance. The project was executed in collaboration with clean energy solutions provider Gentari. Installed as a behind-the-meter system, it is the country..

Next Story
Infrastructure Transport

Patna Metro Trials Successful, Red Line Priority Corridor to Launch This Month

Patna is set to roll out its first metro rail service later this month, with successful trial runs conducted on the Red Line priority corridor, the Patna Metro Rail Corporation announced.On 7 September, a metro train completed a test run between the Patna depot and Bhootnath station. Officials said the trials involved rigorous checks of rolling stock fitness, overhead electrification (OHE), and track alignment and stability to ensure operational safety and performance.The corridor from the New Pataliputra Bus Terminal to Bhoothnath has been designated as the priority stretch and will be the fi..

Advertisement

Subscribe to Our Newsletter

Get daily newsletters around different themes from Construction world.

STAY CONNECTED

Advertisement

Advertisement

Advertisement

Talk to us?