States Dispose 57,000 Grievances via CPGRAMS in April

20 May 2025 CW Team

In April 2025, 57,021 grievances were redressed by State and UT governments. However, pending grievances stood at 208,103, highlighting the need for further streamlining and timely resolution mechanisms.

The platform also saw a rise in public engagement, with 62,227 new users registering during the month. The highest number of new users came from Uttar Pradesh with 9,327 registrations.

As part of its digital outreach, CPGRAMS has been integrated with over 500,000 Common Service Centres (CSCs), supported by 250,000 Village Level Entrepreneurs (VLEs). In April, 5,004 grievances were filed through CSCs, addressing key local concerns.

State-Wise Grievance Redressal:

7. Uttar Pradesh received the highest number of grievances at 25,863, followed by Gujarat.

8. Uttar Pradesh and Gujarat also topped grievance disposal with 22,834 and 3,624 cases respectively.

9. 16 States/UTs redressed more than 1,000 grievances, but 23 States/UTs still have over 1,000 pending grievances each as of 30 April 2025.

Training Under Sevottam Scheme:

The report also details progress under the Sevottam Scheme for 2024–25. Across the last three financial years, 822 training programmes have been conducted, covering approximately 27,230 government officers, to improve service delivery and grievance redress mechanisms.

Public Grievance Summary for April 2025:

10. Total grievances received: 73,901

11. Total grievances resolved: 57,021

12. Total grievances pending (as of 30 April): 208,103

13. Decrease in monthly disposal: From 59,523 in March to 57,021 in April

The DARPG reiterated its commitment to effective grievance redressal through CPGRAMS and called for enhanced efforts by States and UTs to clear the backlog and maintain citizen trust in public service delivery.

Image source:www.ahmedabadmirror.com

The Department of Administrative Reforms and Public Grievances (DARPG) has released the 33rd monthly report on the Centralised Public Grievance Redress and Monitoring System (CPGRAMS) for States and Union Territories (UTs), covering the month of April 2025. The report presents a comprehensive analysis of the types of grievances submitted, their resolution, and user participation across the country.In April 2025, 57,021 grievances were redressed by State and UT governments. However, pending grievances stood at 208,103, highlighting the need for further streamlining and timely resolution mechanisms.The platform also saw a rise in public engagement, with 62,227 new users registering during the month. The highest number of new users came from Uttar Pradesh with 9,327 registrations.As part of its digital outreach, CPGRAMS has been integrated with over 500,000 Common Service Centres (CSCs), supported by 250,000 Village Level Entrepreneurs (VLEs). In April, 5,004 grievances were filed through CSCs, addressing key local concerns.State-Wise Grievance Redressal:7. Uttar Pradesh received the highest number of grievances at 25,863, followed by Gujarat.8. Uttar Pradesh and Gujarat also topped grievance disposal with 22,834 and 3,624 cases respectively.9. 16 States/UTs redressed more than 1,000 grievances, but 23 States/UTs still have over 1,000 pending grievances each as of 30 April 2025.Training Under Sevottam Scheme:The report also details progress under the Sevottam Scheme for 2024–25. Across the last three financial years, 822 training programmes have been conducted, covering approximately 27,230 government officers, to improve service delivery and grievance redress mechanisms.Public Grievance Summary for April 2025:10. Total grievances received: 73,90111. Total grievances resolved: 57,02112. Total grievances pending (as of 30 April): 208,10313. Decrease in monthly disposal: From 59,523 in March to 57,021 in AprilThe DARPG reiterated its commitment to effective grievance redressal through CPGRAMS and called for enhanced efforts by States and UTs to clear the backlog and maintain citizen trust in public service delivery.Image source:www.ahmedabadmirror.com

Infrastructure Urban

30 May 2026

Panasonic Showcases Connected Display Solutions

Panasonic Life Solutions India showcased its integrated display, projection, broadcast and communication technologies at Panasonic Tech Summit 2026 in New Delhi. Hosted through its System Solutions Division, the two-day event highlighted connected technology solutions for education, healthcare, retail, transportation, corporate offices and entertainment.The summit, themed ‘Turning Technology into Value’, featured experience-led zones covering QSR, retail, transit, corporate offices, healthcare, education, security, projection, home theatre and professional displays. Panasonic also introduc..

Infrastructure Transport

30 May 2026

Kapsch to Deliver India’s First C-ITS Project

"Kapsch TrafficCom will deliver India’s first Cooperative Intelligent Transport Systems project on a key expressway near New Delhi. The project will be implemented with Superwave Communication And Infrasolution Limited to demonstrate how connected mobility can improve road safety and traffic efficiency.The pilot will use real-time connectivity and AI-enabled situational awareness to support road users, especially in high-risk areas such as temporary work zones. Drivers will receive alerts on roadworks, maintenance vehicles, hazardous locations, traffic queues and temporary virtual signage di..

Infrastructure Urban

30 May 2026

Eurobond Net Profit Rises 44 Per Cent

Euro Panel Products, the parent company of Eurobond, reported a 44.13 per cent year-on-year rise in net profit for FY25–26. The company’s revenue from operations grew 18.91 per cent to Rs 503.20 crore, compared to Rs 423.18 crore in the previous financial year.The company’s full-year EBITDA stood at Rs 56.67 crore, marking a 31.82 per cent increase. Profit after tax rose to Rs 26.56 crore, while net worth increased 20.15 per cent to Rs 160.07 crore. Earnings per share for the year stood at Rs 10.84.Divyam Rajesh Shah, Whole Time Director and CFO, Euro Panel Products, said the company’s..