+
TRAI Shares April 2025 Network Quality Results from Nine Cities
ECONOMY & POLICY

TRAI Shares April 2025 Network Quality Results from Nine Cities

The Telecom Regulatory Authority of India (TRAI) has published the findings of its Independent Drive Tests (IDTs) conducted in April 2025. These tests covered nine cities and surrounding highway corridors across seven Licensed Service Areas (LSAs), including Palakkad, Varanasi, Delhi (city and highway), Cuttack, Jodhpur, Patna, Gangtok, and Pakyong. 
 
These assessments form part of TRAI’s routine Quality of Service (QoS) monitoring to evaluate real-time performance of mobile networks. The drive tests were carried out using standardised protocols and calibrated equipment under direct TRAI supervision, covering a range of real-world conditions. 
 
The tests, executed by a TRAI-appointed agency, analysed both voice and data services across 2G, 3G, 4G, and 5G networks. The scope included city drives, walk tests, highway coverage, and hotspot areas. Networks operated by Bharti Airtel, Reliance Jio, Vodafone Idea, and BSNL/MTNL were assessed in both auto-select and locked modes as per testing requirements. 
 
Key Parameters Covered: 
Voice Services: Call Setup Success Rate (CSSR), Drop Call Rate (DCR), Call Setup Time, Call Silence Rate, Speech Quality (MOS), and Coverage. 
Data Services: Download and Upload Throughput, Latency, Jitter, Packet Drop Rate, and Video Streaming Delays. 

Notable Findings: 
Cities such as Palakkad, Varanasi, and Cuttack showed strong network performance across all operators, with Drop Call Rates kept within 2%, meeting regulatory benchmarks. In Varanasi and Jodhpur, operators achieved the required 98% Call Setup Success Rate (CSSR). Data speeds for downloading and uploading were also observed to be better in Palakkad, Varanasi, Cuttack, and Jodhpur. 
 
Conversely, the Delhi and Bihar & Jharkhand LSAs reported higher Drop Call Rates, exceeding TRAI’s benchmark levels. These areas also recorded lower data download and upload speeds compared to others. In Gangtok and Pakyong (West Bengal LSA), none of the service providers met the 98% CSSR benchmark. 
 
Commenting on the findings, Shri Anil Kumar Lahoti, Chairman, TRAI, said: 
“As India rapidly transitions into a digitally connected economy, TRAI remains committed to ensuring that service quality keeps pace with consumer expectations. These IDT results reflect actual user experience, help benchmark operator performance, and guide necessary network improvements.” 

The Telecom Regulatory Authority of India (TRAI) has published the findings of its Independent Drive Tests (IDTs) conducted in April 2025. These tests covered nine cities and surrounding highway corridors across seven Licensed Service Areas (LSAs), including Palakkad, Varanasi, Delhi (city and highway), Cuttack, Jodhpur, Patna, Gangtok, and Pakyong.  These assessments form part of TRAI’s routine Quality of Service (QoS) monitoring to evaluate real-time performance of mobile networks. The drive tests were carried out using standardised protocols and calibrated equipment under direct TRAI supervision, covering a range of real-world conditions.  The tests, executed by a TRAI-appointed agency, analysed both voice and data services across 2G, 3G, 4G, and 5G networks. The scope included city drives, walk tests, highway coverage, and hotspot areas. Networks operated by Bharti Airtel, Reliance Jio, Vodafone Idea, and BSNL/MTNL were assessed in both auto-select and locked modes as per testing requirements.  Key Parameters Covered: Voice Services: Call Setup Success Rate (CSSR), Drop Call Rate (DCR), Call Setup Time, Call Silence Rate, Speech Quality (MOS), and Coverage. Data Services: Download and Upload Throughput, Latency, Jitter, Packet Drop Rate, and Video Streaming Delays. Notable Findings: Cities such as Palakkad, Varanasi, and Cuttack showed strong network performance across all operators, with Drop Call Rates kept within 2%, meeting regulatory benchmarks. In Varanasi and Jodhpur, operators achieved the required 98% Call Setup Success Rate (CSSR). Data speeds for downloading and uploading were also observed to be better in Palakkad, Varanasi, Cuttack, and Jodhpur.  Conversely, the Delhi and Bihar & Jharkhand LSAs reported higher Drop Call Rates, exceeding TRAI’s benchmark levels. These areas also recorded lower data download and upload speeds compared to others. In Gangtok and Pakyong (West Bengal LSA), none of the service providers met the 98% CSSR benchmark.  Commenting on the findings, Shri Anil Kumar Lahoti, Chairman, TRAI, said: “As India rapidly transitions into a digitally connected economy, TRAI remains committed to ensuring that service quality keeps pace with consumer expectations. These IDT results reflect actual user experience, help benchmark operator performance, and guide necessary network improvements.” 

Next Story
Infrastructure Transport

MMRDA Installs 325-Tonne Steel Spans on Mumbai Metro Line 4

The Mumbai Metropolitan Region Development Authority (MMRDA) has achieved a key construction milestone on Metro Line 4 with the successful installation of three large steel spans at Bhandup West during overnight operations.The spans, together weighing 325 metric tonnes, were launched using eight heavy-duty cranes and 12 multi-axle vehicles. The operation required precise engineering and meticulous planning to minimise disruption in the densely populated suburban area.Due to effective inter-agency coordination, the work—originally scheduled across four nights—was completed within just two n..

Next Story
Infrastructure Transport

CMRL Targets March 2027 Opening for Vadapalani–Panagal Park

Chennai Metro Rail Limited (CMRL) is progressing as scheduled to open the Vadapalani–Panagal Park section of Phase II’s Corridor 4 by March 2027. The 3.5 km underground stretch is part of the 26.1 km Corridor 4 connecting Lighthouse with Poonamallee Bypass.Construction activities are advancing steadily, with tunnelling works between Vadapalani and Panagal Park already completed. Track-laying operations are expected to commence shortly. At Panagal Park station, structural works have reached the concourse and platform levels, while excavation continues at the lowest level.CMRL is also consid..

Next Story
Infrastructure Transport

Maha-Metro Invites Pune Metro Civil Maintenance Bids

Maharashtra Metro Rail Corporation Limited (Maha-Metro) has invited bids for the annual civil maintenance contract of the Pune Metro Rail Project. The tender, bearing ID and number P1-O&M-20/2025, is scheduled to close on 23 February 2026, with a pre-bid meeting slated for 10 February 2026. The earnest money deposit (EMD) for the contract is Rs 3,50,500, and the duration of the contract is one year.The scope of work includes annual civil maintenance of 28 elevated and underground stations, 28.079 km of elevated viaduct including steel bridges, 12.15 km of tunnels, and two depots under the ..

Advertisement

Subscribe to Our Newsletter

Get daily newsletters around different themes from Construction world.

STAY CONNECTED

Advertisement

Advertisement

Advertisement

Open In App