Ranchi Airport Rises to Fifth in AAI Passenger Satisfaction Survey

21 Jul 2025 CW Team

Birsa Munda International Airport in Ranchi surged from 34th to 5th place in the Airports Authority of India’s (AAI) passenger satisfaction survey, achieving a score of 4.96 out of 5. Enhanced services, improved cleanliness, and better taxi access contributed to this rise, though challenges remain in parking capacity and wider flight connectivity.

The airport made a remarkable jump in the recent half-yearly AAI ranking of 62 airports nationwide. The survey, conducted from January to June 2025, rated Ranchi airport highly across various passenger comfort criteria, including parking, baggage trolley availability, staff behaviour, seating, toilet quality, and overall waiting times. This marks a significant improvement from its 4.69 rating in the July–December 2024 period, and an even greater rise from the 4.25 score in the first half of the previous year.

Ranchi Airport Director R. R. Mourya credited this success to passenger feedback and the airport’s proactive response. A key issue—the lack of reliable taxi services—was resolved through a partnership with a cab aggregator on 14 July. Additional initiatives included launching an on-site ambulance service for emergencies, boosting cleanliness and hygiene standards, increasing baggage trolley availability, and enhancing courteous check-in procedures. The airport continues to address other passenger concerns.

“We are grateful to our passengers for their candid feedback, which has guided our improvements and helped us achieve this ranking. Our mission now is to maintain this position and aim even higher,” said Director Mourya.

With this recent success, Ranchi airport aims to retain its top-five standing. Ongoing efforts focus on relieving parking pressures and expanding route connectivity, potentially enabling smoother travel from Ranchi to destinations across India.

Building Material

11 Dec 2025

Suraj Estate Wins Euromoney Award for India’s Best Residential Developer

"Suraj Estate Developers Limited has received the Euromoney Real Estate Award 2025 for ‘India’s Best Residential Developer’, positioning the company among globally benchmarked leaders in the sector. The recognition reflects its four-decade legacy in delivering high-quality residential and redevelopment-led projects across South Central Mumbai. The Euromoney Real Estate Awards, presented by the London-based Euromoney magazine, are widely regarded as one of the most credible global assessments of performance in real estate, banking and finance. Winners are selected through surveys of inte..

Lloyds Metals, Tata Steel Sign MoU to Explore Strategic Collaboration

"Lloyds Metals and Energy Limited has signed a non-binding Memorandum of Understanding with Tata Steel Limited to evaluate potential areas of strategic cooperation across mining, logistics, pelletisation and steelmaking. The MoU was signed by B Prabhakaran, Managing Director of Lloyds Metals, and Mr T V Narendran, CEO and Managing Director of Tata Steel. The partnership framework aims to leverage the natural operational synergies between both companies and assess opportunities in greenfield steel projects, iron ore mining, slurry pipeline infrastructure, pellet manufacturing in iron ore–ric..

IndiaAI, Gujarat Govt Host Regional Conclave Ahead of 2026 AI Summit

The IndiaAI Mission under the Ministry of Electronics and Information Technology, along with the Government of Gujarat and IIT Gandhinagar, convened a Regional Pre-Summit Event at Mahatma Mandir, Gandhinagar. The initiative is part of the build-up to the India–AI Impact Summit 2026, scheduled for 15–20 February 2026 at Bharat Mandapam, New Delhi. The conclave brought together senior policymakers, technology leaders, researchers and industry practitioners to examine how AI can accelerate economic, digital and social transformation across sectors. The programme focused on the overarching th..