NHAI Mandates Body Cameras for Toll Plaza Supervisors

09 Oct 2023 CW Team

The National Highways Authority of India (NHAI) has implemented a significant measure to address unruly behaviour by commuters at toll plazas. In response to incidents of misconduct and disputes between toll booth staff and commuters, NHAI has mandated that toll plaza supervisors wear body cameras while on duty. This initiative aims to enhance transparency, accountability, and security at toll plazas across the country. The move comes alongside the release of a Standard Operating Procedure (SOP) by NHAI to guide toll booth personnel in dealing with challenging situations involving commuters.

The SOP provides a structured approach to handling disputes, minimizing conflicts, and ensuring the smooth flow of traffic at these crucial points on India's highways. By requiring body cameras for supervisors and implementing the SOP, NHAI intends to deter unruly behaviour, protect the interests of both commuters and toll booth staff, and maintain the efficient operation of toll plazas. This proactive step is expected to contribute to safer and more orderly toll collection procedures on India's highways.

"Join industry leaders at RAHSTA Expo, India's premier platform for roads, highways and traffic infrastructure. Register now to explore innovations, network with experts and shape the future of mobility."

Real Estate

26 Jun 2026

AGM Vijaylaxmi launches Sixty3 W.E. Bizpark

AGM Vijaylaxmi Group has launched Sixty3 W.E. Bizpark, a mixed-use commercial development in Goregaon East, Mumbai. The project includes contemporary office spaces and a high-street retail component designed to support businesses, retailers and professionals.Located along the Western Express Highway, Sixty3 W.E. Bizpark is planned as a G+25-storey commercial tower. It offers office spaces ranging from 545 sq ft to 3,200 sq ft, with a 3.60 metre floor-to-floor height aimed at improving spatial comfort, natural light and operational efficiency.The project features a high-street retail boulevard ..

Real Estate

26 Jun 2026

Manglam Group to Develop Sheraton Hotel in Jaipur

Manglam Group has signed an agreement with Marriott International to develop a Sheraton hotel on the Jaipur–Ajmer Highway in Jaipur. The project will feature 220 keys and is being developed with an investment of around Rs 3.5 billion across more than 300,000 sq ft.The hotel marks Manglam Group’s third collaboration with Marriott International and forms part of its Rs 10 billion hospitality investment roadmap. The agreement was signed by Amrita Gupta, Director, Manglam Group and CEO, Manglam Spa and Resorts, and Rajeev Menon, President, Asia Pacific excluding Greater China, Marriott Interna..

Infrastructure Urban

26 Jun 2026

India Warehousing Show 2026 opens at YashoBhoomi

India's warehousing, logistics, and supply chain ecosystem came together as the 15th edition of India Warehousing Show (IWS) 2026 opened at YashoBhoomi, India International Convention & Expo Centre (IICC), Dwarka, New Delhi on June 25 (Thursday). Organised by RX India, the three-day event will run from 25-27 June 2026, bringing together policymakers, industry leaders, technology providers, and supply chain professionals under one roof. It also features a two-day knowledge conference that will run alongside the exhibition. Inaugurated by Pankaj Kumar, Joint Secretary - Logistics, DPIIT..