NHAI Mandates Body Cameras for Toll Plaza Supervisors
ROADS & HIGHWAYS

NHAI Mandates Body Cameras for Toll Plaza Supervisors

The National Highways Authority of India (NHAI) has implemented a significant measure to address unruly behaviour by commuters at toll plazas. In response to incidents of misconduct and disputes between toll booth staff and commuters, NHAI has mandated that toll plaza supervisors wear body cameras while on duty. This initiative aims to enhance transparency, accountability, and security at toll plazas across the country. The move comes alongside the release of a Standard Operating Procedure (SOP) by NHAI to guide toll booth personnel in dealing with challenging situations involving commuters.

The SOP provides a structured approach to handling disputes, minimizing conflicts, and ensuring the smooth flow of traffic at these crucial points on India's highways. By requiring body cameras for supervisors and implementing the SOP, NHAI intends to deter unruly behaviour, protect the interests of both commuters and toll booth staff, and maintain the efficient operation of toll plazas. This proactive step is expected to contribute to safer and more orderly toll collection procedures on India's highways.

The National Highways Authority of India (NHAI) has implemented a significant measure to address unruly behaviour by commuters at toll plazas. In response to incidents of misconduct and disputes between toll booth staff and commuters, NHAI has mandated that toll plaza supervisors wear body cameras while on duty. This initiative aims to enhance transparency, accountability, and security at toll plazas across the country. The move comes alongside the release of a Standard Operating Procedure (SOP) by NHAI to guide toll booth personnel in dealing with challenging situations involving commuters. The SOP provides a structured approach to handling disputes, minimizing conflicts, and ensuring the smooth flow of traffic at these crucial points on India's highways. By requiring body cameras for supervisors and implementing the SOP, NHAI intends to deter unruly behaviour, protect the interests of both commuters and toll booth staff, and maintain the efficient operation of toll plazas. This proactive step is expected to contribute to safer and more orderly toll collection procedures on India's highways.

Next Story
Infrastructure Energy

KEC Secures Rs 10, 380 Mn Substation Order in Saudi Arabia

KEC International Ltd., a global infrastructure EPC major, and an RPG Group company, has secured a new order worth Rs 10,380 million for the Design, Supply and Installation of a 380 kV GIS Substation in Saudi Arabia.Vimal Kejriwal, MD & CEO, KEC International Ltd., commented, “We are delighted with the successive order wins in our T&D business. In a landmark achievement, we have secured our largest ever substation order. This prestigious order in the Middle East has widened our portfolio and strengthened our presence in the region. With this strategic win, our year-to-date or..

Next Story
Infrastructure Urban

Central Bank of India executes first fully digital SCF deal on PSB Xchange

In a major advancement for India’s banking sector, Central Bank of India (CBI) has successfully completed the country’s first fully digital supply chain finance (SCF) transaction on PSB Xchange—a unified multi-lender platform launched by PSB Alliance. PSB Xchange is designed to connect public and private sector banks, NBFCs, and fintechs with corporates and their channel partners to facilitate supply chain finance and small business loans. The transaction marks the first time a fintech-originated corporate lead has been seamlessly processed through the PSB Xchange ecosystem. The lead fl..

Next Story
Infrastructure Energy

Atlanta Electricals secures Rs 1,835 Mn transformer order from BNC Power

Atlanta Electricals Limited (“Atlanta”) has secured an order worth Rs 1,835 million from BNC Power Projects Ltd for the supply of extra high voltage (EHV) transformers and a bus reactor for its Pugal site. The contract includes a mix of 315 MVA, 400 KV and 100 MVA, 132 KV transformers along with a 400 KV bus reactor. The project scope encompasses design, manufacturing, testing, and supply to the project site. Deliveries will be sequenced following engineering and drawing approvals, offering multi-quarter execution visibility and ensuring a steady production run-rate. The order will be ex..

Advertisement

Subscribe to Our Newsletter

Get daily newsletters around different themes from Construction world.

STAY CONNECTED

Advertisement

Advertisement

Advertisement

Talk to us?