DTDC Launches ‘Raftaar’ and India’s First Rapid Commerce Report
WAREHOUSING & LOGISTICS

DTDC Launches ‘Raftaar’ and India’s First Rapid Commerce Report

DTDC Express, one of India’s first homegrown multinational logistics companies, celebrated its 35th Foundation Day with the launch of Raftaar — a new rapid commerce vertical offering 4–6 hour deliveries through hyperlocal dark stores. The company also unveiled India’s first White Paper on Rapid Commerce in collaboration with Boston Consulting Group (BCG), outlining a $20+ Bn opportunity by 2030. 

The report highlights that speed is now a decisive factor in online shopping, with over 60 per cent of customers willing to pay extra for same-day delivery. It also points to Tier 2 and 3 cities as the fastest-growing hubs for rapid commerce, accounting for more than 40% of online retail spending. Non-grocery categories such as electronics, fashion, and beauty are driving adoption, while shared fulfilment models are expected to reduce last-mile costs by up to 30%. 

Mr Subhasish Chakraborty, Founder, Chairman & Managing Director, DTDC Express Ltd., said, “For 35 years, DTDC has built trust and reach across India. Today, that foundation positions us to lead the next big leap in logistics — speed at scale. With Raftaar and our collaboration with BCG, we are setting the benchmark for how India will shop, sell and deliver in the years ahead.” 

Mr Alpesh Shah, Managing Director and Senior Partner, BCG, noted, “Rapid commerce fills a critical whitespace in today’s delivery ecosystem. The opportunity is emerging to develop a bespoke model for India with the potential to contribute significantly to a truly Viksit Bharat.” 

Mr Abhishek Chakraborty, CEO, DTDC Express, added, “Rapid commerce isn’t just about faster deliveries; it’s a strategic shift in consumer engagement. The 4–6 hour delivery window is in the ‘Goldilocks zone’ — quick enough to drive loyalty yet sustainable enough to scale. With Raftaar, we’re evolving from Xpress to Xponential, making rapid delivery the new standard across categories, particularly in high-growth Tier 2 and 3 markets.”   

The Foundation Day event at Mumbai’s Jio Convention Centre featured the launch of the White Paper The Emergence of Rapid Commerce in India and panel discussions with leaders from Baggit, Pepe Jeans, Wonderchef, Regal Shoes, BOHECO, Nasher Miles, Velocity, Plix, and others, who collectively emphasised that rapid commerce is set to redefine Indian e-commerce. 

Photo Caption: Akaash Chatterjee, MD and Partner - BCG, Arpita C. Mittra, Director - Customer Experience - DTDC, Subhasish Chakraborty, CMD, DTDC Express Ltd,  Alpesh Shah, Managing Director and Senior Partner, Ex-BCG India System Head, Mr. Abhishek Chakraborty, CEO of DTDC Express Ltd. and Rahul Sanghvi, Managing Director and Partner, Leads logistics for BCG India 

DTDC Express, one of India’s first homegrown multinational logistics companies, celebrated its 35th Foundation Day with the launch of Raftaar — a new rapid commerce vertical offering 4–6 hour deliveries through hyperlocal dark stores. The company also unveiled India’s first White Paper on Rapid Commerce in collaboration with Boston Consulting Group (BCG), outlining a $20+ Bn opportunity by 2030. The report highlights that speed is now a decisive factor in online shopping, with over 60 per cent of customers willing to pay extra for same-day delivery. It also points to Tier 2 and 3 cities as the fastest-growing hubs for rapid commerce, accounting for more than 40% of online retail spending. Non-grocery categories such as electronics, fashion, and beauty are driving adoption, while shared fulfilment models are expected to reduce last-mile costs by up to 30%. Mr Subhasish Chakraborty, Founder, Chairman & Managing Director, DTDC Express Ltd., said, “For 35 years, DTDC has built trust and reach across India. Today, that foundation positions us to lead the next big leap in logistics — speed at scale. With Raftaar and our collaboration with BCG, we are setting the benchmark for how India will shop, sell and deliver in the years ahead.” Mr Alpesh Shah, Managing Director and Senior Partner, BCG, noted, “Rapid commerce fills a critical whitespace in today’s delivery ecosystem. The opportunity is emerging to develop a bespoke model for India with the potential to contribute significantly to a truly Viksit Bharat.” Mr Abhishek Chakraborty, CEO, DTDC Express, added, “Rapid commerce isn’t just about faster deliveries; it’s a strategic shift in consumer engagement. The 4–6 hour delivery window is in the ‘Goldilocks zone’ — quick enough to drive loyalty yet sustainable enough to scale. With Raftaar, we’re evolving from Xpress to Xponential, making rapid delivery the new standard across categories, particularly in high-growth Tier 2 and 3 markets.”   The Foundation Day event at Mumbai’s Jio Convention Centre featured the launch of the White Paper The Emergence of Rapid Commerce in India and panel discussions with leaders from Baggit, Pepe Jeans, Wonderchef, Regal Shoes, BOHECO, Nasher Miles, Velocity, Plix, and others, who collectively emphasised that rapid commerce is set to redefine Indian e-commerce. Photo Caption: Akaash Chatterjee, MD and Partner - BCG, Arpita C. Mittra, Director - Customer Experience - DTDC, Subhasish Chakraborty, CMD, DTDC Express Ltd,  Alpesh Shah, Managing Director and Senior Partner, Ex-BCG India System Head, Mr. Abhishek Chakraborty, CEO of DTDC Express Ltd. and Rahul Sanghvi, Managing Director and Partner, Leads logistics for BCG India 

Next Story
Infrastructure Urban

Titan Intech Strengthens UltraLED Push With Global LED Veteran

Titan Intech has announced the induction of global LED industry veteran Su Piow Ko to its Board of Directors, marking a strategic step in strengthening its UltraLED Displays roadmap and building globally competitive LED display solutions from India.The appointment aligns with Titan Intech’s ambition to position India as a hub for advanced, high-quality LED display manufacturing. With an increased focus on UltraLED Displays, the company aims to enhance technical governance, raise manufacturing standards and expand its presence across global markets.Su Piow Ko brings over three decades of inte..

Next Story
Infrastructure Urban

Dun & Bradstreet Flags New Growth Engines in India 2026 Outlook

Dun & Bradstreet has released its India 2026: D&B’s Perspective report, projecting a stable macroeconomic environment underpinned by fresh opportunities for productivity-led and inclusive growth. The report outlines how India’s next growth phase will be driven by digitised logistics, trusted data ecosystems, clean energy and rising city vitality.According to the outlook, India’s GDP growth is expected to reach around 6.6 per cent by FY2027, supported by resilient consumer demand and sustained public investment. Manufacturing is seen entering a new phase, moving beyond scale towar..

Next Story
Building Material

Sources Unlimited Introduces Vitamine Pendant Lamp by Melogranoblu

Sources Unlimited has launched the Vitamine Pendant Lamp by Melogranoblu in India, expanding its portfolio of curated international luxury lighting solutions. Designed and crafted in Italy, the Vitamine pendant reflects contemporary glass artistry, combining hand-blown craftsmanship with refined aesthetics and atmospheric illumination.The Vitamine Pendant Lamp is sculpted in hand-blown glass and is available in frosted, silver and black metallised finishes. Each finish offers a distinct visual identity while maintaining a cohesive and sophisticated design language. The lamp’s softly contoure..

Advertisement

Subscribe to Our Newsletter

Get daily newsletters around different themes from Construction world.

STAY CONNECTED

Advertisement

Advertisement

Advertisement

Advertisement

Open In App