DTDC Launches ‘Raftaar’ and India’s First Rapid Commerce Report
WAREHOUSING & LOGISTICS

DTDC Launches ‘Raftaar’ and India’s First Rapid Commerce Report

DTDC Express, one of India’s first homegrown multinational logistics companies, celebrated its 35th Foundation Day with the launch of Raftaar — a new rapid commerce vertical offering 4–6 hour deliveries through hyperlocal dark stores. The company also unveiled India’s first White Paper on Rapid Commerce in collaboration with Boston Consulting Group (BCG), outlining a $20+ Bn opportunity by 2030. 

The report highlights that speed is now a decisive factor in online shopping, with over 60 per cent of customers willing to pay extra for same-day delivery. It also points to Tier 2 and 3 cities as the fastest-growing hubs for rapid commerce, accounting for more than 40% of online retail spending. Non-grocery categories such as electronics, fashion, and beauty are driving adoption, while shared fulfilment models are expected to reduce last-mile costs by up to 30%. 

Mr Subhasish Chakraborty, Founder, Chairman & Managing Director, DTDC Express Ltd., said, “For 35 years, DTDC has built trust and reach across India. Today, that foundation positions us to lead the next big leap in logistics — speed at scale. With Raftaar and our collaboration with BCG, we are setting the benchmark for how India will shop, sell and deliver in the years ahead.” 

Mr Alpesh Shah, Managing Director and Senior Partner, BCG, noted, “Rapid commerce fills a critical whitespace in today’s delivery ecosystem. The opportunity is emerging to develop a bespoke model for India with the potential to contribute significantly to a truly Viksit Bharat.” 

Mr Abhishek Chakraborty, CEO, DTDC Express, added, “Rapid commerce isn’t just about faster deliveries; it’s a strategic shift in consumer engagement. The 4–6 hour delivery window is in the ‘Goldilocks zone’ — quick enough to drive loyalty yet sustainable enough to scale. With Raftaar, we’re evolving from Xpress to Xponential, making rapid delivery the new standard across categories, particularly in high-growth Tier 2 and 3 markets.”   

The Foundation Day event at Mumbai’s Jio Convention Centre featured the launch of the White Paper The Emergence of Rapid Commerce in India and panel discussions with leaders from Baggit, Pepe Jeans, Wonderchef, Regal Shoes, BOHECO, Nasher Miles, Velocity, Plix, and others, who collectively emphasised that rapid commerce is set to redefine Indian e-commerce. 

Photo Caption: Akaash Chatterjee, MD and Partner - BCG, Arpita C. Mittra, Director - Customer Experience - DTDC, Subhasish Chakraborty, CMD, DTDC Express Ltd,  Alpesh Shah, Managing Director and Senior Partner, Ex-BCG India System Head, Mr. Abhishek Chakraborty, CEO of DTDC Express Ltd. and Rahul Sanghvi, Managing Director and Partner, Leads logistics for BCG India 

DTDC Express, one of India’s first homegrown multinational logistics companies, celebrated its 35th Foundation Day with the launch of Raftaar — a new rapid commerce vertical offering 4–6 hour deliveries through hyperlocal dark stores. The company also unveiled India’s first White Paper on Rapid Commerce in collaboration with Boston Consulting Group (BCG), outlining a $20+ Bn opportunity by 2030. The report highlights that speed is now a decisive factor in online shopping, with over 60 per cent of customers willing to pay extra for same-day delivery. It also points to Tier 2 and 3 cities as the fastest-growing hubs for rapid commerce, accounting for more than 40% of online retail spending. Non-grocery categories such as electronics, fashion, and beauty are driving adoption, while shared fulfilment models are expected to reduce last-mile costs by up to 30%. Mr Subhasish Chakraborty, Founder, Chairman & Managing Director, DTDC Express Ltd., said, “For 35 years, DTDC has built trust and reach across India. Today, that foundation positions us to lead the next big leap in logistics — speed at scale. With Raftaar and our collaboration with BCG, we are setting the benchmark for how India will shop, sell and deliver in the years ahead.” Mr Alpesh Shah, Managing Director and Senior Partner, BCG, noted, “Rapid commerce fills a critical whitespace in today’s delivery ecosystem. The opportunity is emerging to develop a bespoke model for India with the potential to contribute significantly to a truly Viksit Bharat.” Mr Abhishek Chakraborty, CEO, DTDC Express, added, “Rapid commerce isn’t just about faster deliveries; it’s a strategic shift in consumer engagement. The 4–6 hour delivery window is in the ‘Goldilocks zone’ — quick enough to drive loyalty yet sustainable enough to scale. With Raftaar, we’re evolving from Xpress to Xponential, making rapid delivery the new standard across categories, particularly in high-growth Tier 2 and 3 markets.”   The Foundation Day event at Mumbai’s Jio Convention Centre featured the launch of the White Paper The Emergence of Rapid Commerce in India and panel discussions with leaders from Baggit, Pepe Jeans, Wonderchef, Regal Shoes, BOHECO, Nasher Miles, Velocity, Plix, and others, who collectively emphasised that rapid commerce is set to redefine Indian e-commerce. Photo Caption: Akaash Chatterjee, MD and Partner - BCG, Arpita C. Mittra, Director - Customer Experience - DTDC, Subhasish Chakraborty, CMD, DTDC Express Ltd,  Alpesh Shah, Managing Director and Senior Partner, Ex-BCG India System Head, Mr. Abhishek Chakraborty, CEO of DTDC Express Ltd. and Rahul Sanghvi, Managing Director and Partner, Leads logistics for BCG India 

Next Story
Building Material

Suraj Estate Wins Euromoney Award for India’s Best Residential Developer

"Suraj Estate Developers Limited has received the Euromoney Real Estate Award 2025 for ‘India’s Best Residential Developer’, positioning the company among globally benchmarked leaders in the sector. The recognition reflects its four-decade legacy in delivering high-quality residential and redevelopment-led projects across South Central Mumbai. The Euromoney Real Estate Awards, presented by the London-based Euromoney magazine, are widely regarded as one of the most credible global assessments of performance in real estate, banking and finance. Winners are selected through surveys of inte..

Next Story
Building Material

Lloyds Metals, Tata Steel Sign MoU to Explore Strategic Collaboration

"Lloyds Metals and Energy Limited has signed a non-binding Memorandum of Understanding with Tata Steel Limited to evaluate potential areas of strategic cooperation across mining, logistics, pelletisation and steelmaking. The MoU was signed by B Prabhakaran, Managing Director of Lloyds Metals, and Mr T V Narendran, CEO and Managing Director of Tata Steel. The partnership framework aims to leverage the natural operational synergies between both companies and assess opportunities in greenfield steel projects, iron ore mining, slurry pipeline infrastructure, pellet manufacturing in iron ore–ric..

Next Story
Building Material

IndiaAI, Gujarat Govt Host Regional Conclave Ahead of 2026 AI Summit

The IndiaAI Mission under the Ministry of Electronics and Information Technology, along with the Government of Gujarat and IIT Gandhinagar, convened a Regional Pre-Summit Event at Mahatma Mandir, Gandhinagar. The initiative is part of the build-up to the India–AI Impact Summit 2026, scheduled for 15–20 February 2026 at Bharat Mandapam, New Delhi. The conclave brought together senior policymakers, technology leaders, researchers and industry practitioners to examine how AI can accelerate economic, digital and social transformation across sectors. The programme focused on the overarching th..

Advertisement

Subscribe to Our Newsletter

Get daily newsletters around different themes from Construction world.

STAY CONNECTED

Advertisement

Advertisement

Advertisement

Advertisement

Open In App