As the name suggests, the
integrated
command-and-control centre (ICCC)
works as a brain for all smart solutions implemented across a city,
whether it is a surveillance system, smart traffic management, waste
management, utilities management, environmental sensors or public
information system. “An ICCC collates information for collaborative
monitoring to analyse data for quicker decision-making,” says R
Srinivasan, Executive Vice-President & Head, L&T Smart World
and Communication.
Through
an ICCC, a centralised location, it is possible to quickly
disseminate information to citizens on a real-time basis through
variable
message displays
(VMD), PA systems, etc, to facilitate faster action and better
management,” he explains. “For instance, the Mumbai command
control system has detected over 15,000 crowd gathering incidents
that could be managed well by the authorities. When Mumbai was lashed
by heavy rains in 2018, the Maharashtra chief minister could get an
overview of the situation at a CCC, and receive real-time feeds to
initiate action.”
He
goes on: “Last month, we executed the first phase of a project to
get Prayagraj, Kumbha Mela-ready in record time. We developed and
installed a whole range of smart solutions including an intelligent
traffic management system (ITMS), VMD, a surveillance system, a 24×7
call centre and a solid waste management system, all connected to a
dedicated 24×7 city operations centre with integrated dashboard for
an eagle’s-eye view of municipal functions enabling real-time,
data-driven decision-making and actionable insights. Also, recently,
two state-of-the-art CCCs have been set up: one at the Kumbh-specific
area and another at Police Lines for overall city surveillance.”
Srinivasan also tells us about the Panaji Smart City project, which
the company is implementing. “It envisages the establishment of
city-wide network Wi-Fi services, city surveillance, ICT-enabled
solid waste management, environmental sensors, ITMS, smart parking
and an ICCC enhancing the experience of its citizens and tourists.
One of the unique features of the project is the security operations
centre (SOC), which is the first of its kind in the smart city
domain.”
