Maruti Suzuki extends NEXA experience to non-urban centres

08 Feb 2024 CW Team

Highlighting the Company's commitment to enhance the after-sales experience, Hisashi Takeuchi, Managing Director & CEO, Maruti Suzuki India Limited, said, "Our mission is to provide "Joy of Mobility" to as many people as possible, and after-sales service is a critical pillar to create a delightful car ownership experience. With the growing similarities in consumer preferences in urban and non-urban centres, there is a notable increase in interest for our NEXA offerings from both regions. Almost 30% of our NEXA sales come from non-urban centers. To cater to these customers, we are introducing these compact-format NEXA Service workshops. Our goal is to set up 100 such workshops by the end of FY 2024-25."

He further added, "As we continue to expand our sales and product range, we need to reach closer to our customers. We will continue to expand our service network and explore new customer-focused formats to further enhance the car ownership experience."

The compact-format extensions of NEXA Service workshops embody the NEXA philosophy of providing a premium service experience to the customers in non-urban centers. Built over a 75 square metre area, these workshops are equipped with a dedicated Front Office, Customer Lounge, Service Bay, and Parking Bay for customer convenience. Customers may avail common services like periodic maintenance and regular repairs at these workshops.

Having introduced NEXA Service in 2017, Maruti Suzuki has expanded its presence to over 390 Service touchpoints, serving customers nationwide.

Maruti Suzuki announced the nationwide launch of its compact-format NEXA Service workshops. Through this strategic move the Company aims to bring the renowned NEXA service experience to customers in non-urban centers. The first six centers inaugurated are strategically located in Ateli (Haryana), Charkhi Dadri (Haryana), Bankura (West Bengal), Dahod (Gujarat), Nirmal (Telangana), and Ooty (Tamil Nadu). Highlighting the Company's commitment to enhance the after-sales experience, Hisashi Takeuchi, Managing Director & CEO, Maruti Suzuki India Limited, said, Our mission is to provide Joy of Mobility to as many people as possible, and after-sales service is a critical pillar to create a delightful car ownership experience. With the growing similarities in consumer preferences in urban and non-urban centres, there is a notable increase in interest for our NEXA offerings from both regions. Almost 30% of our NEXA sales come from non-urban centers. To cater to these customers, we are introducing these compact-format NEXA Service workshops. Our goal is to set up 100 such workshops by the end of FY 2024-25. He further added, As we continue to expand our sales and product range, we need to reach closer to our customers. We will continue to expand our service network and explore new customer-focused formats to further enhance the car ownership experience. The compact-format extensions of NEXA Service workshops embody the NEXA philosophy of providing a premium service experience to the customers in non-urban centers. Built over a 75 square metre area, these workshops are equipped with a dedicated Front Office, Customer Lounge, Service Bay, and Parking Bay for customer convenience. Customers may avail common services like periodic maintenance and regular repairs at these workshops. Having introduced NEXA Service in 2017, Maruti Suzuki has expanded its presence to over 390 Service touchpoints, serving customers nationwide.

Equipment

12 Dec 2025

Schwing Stetter India Unveils New Innovations at Excon 2025

Schwing Stetter India unveiled more than 20 new machines at Excon 2025, marking one of its most significant showcases and introducing several India-first technologies to the construction equipment sector. The company launched the country’s first 56-metre boom pump designed and manufactured in India, the first fully electric truck mixer, the first CNG mixer variant and the first hybrid boom pump. Executives said the launch portfolio was engineered to support India’s move toward faster, greener and more vertically oriented infrastructure through advanced engineering, clean-energy solutions a..

Infrastructure Energy

12 Dec 2025

SEPC Resolves Hindustan Copper Dispute, Wins Rs 725 Mn Order

Engineering, procurement and construction firm SEPC Ltd has recently settled a dispute with Hindustan Copper Ltd (HCL) and secured a mining infrastructure order valued at Rs 725 million from the state-owned company. SEPC informed the stock exchanges that it has executed a settlement deed with HCL, bringing closure to all inter-se claims and counterclaims arising from arbitration proceedings. As part of the settlement, SEPC will receive Rs 304.5 million as full and final payment, marking the resolution of all pending disputes between the two entities. The company also stated that Hindustan Co..

Infrastructure Energy

12 Dec 2025

20% Ethanol Blending Cuts India’s CO2 Emissions by 73.6 Mn Tonnes

Union Road Transport and Highways Minister Nitin Gadkari recently said that India has reduced carbon dioxide emissions by 73.6 million metric tonnes due to the adoption of 20 per cent ethanol blending in petrol. He made the statement while replying to supplementary questions during the Question Hour in the Lok Sabha. Describing ethanol as a green fuel, the minister said it plays a key role in reducing pollution while also supporting higher incomes for farmers. He underlined that ethanol blending contributes both to environmental sustainability and rural economic growth. Nitin Gadkari also po..