Mid-Market Firms Accelerate Agentic AI Adoption

10 Mar 2026 CW Team

The report shows most enterprises remain in pilot phases, with 57 per cent running controlled trials and only 15 per cent having reached the scaler stage where agents are operational across functions. Trust in agentic AI is high, with 64 per cent of enterprises expressing high or very high trust. Governance lags behind adoption, with only seven per cent of enterprises having agentic?specific policies and roughly 30 per cent operating with generic frameworks or no policy, exposing them to significant governance risk.

The research identifies clear value hotspots where agentic AI is delivering returns, notably IT operations which is the most scale?ready function through semi?autonomous incident triage, root?cause analysis and runbook execution. Software engineering is the strongest launchpad for scale and delivers nearly 30 per cent efficiency uplift across monitoring, requirements gathering and testing and quality assurance. Customer support is moving from deflection to resolution with agents able to execute policy?bound actions, and finance and accounting is adopting structured dual?control workflows such as reconciliations and close activities.

The playbook recommends anchoring adoption in outcome?led, high?impact use cases, embedding governance and accountability into production workflows and scaling autonomy in clearly defined tiers aligned to business risk. It urges modernising integration and data integrity work up front, strengthening oversight and ownership models and investing in workforce readiness alongside technology enablement. The report also maps the evolving agentic AI ecosystem and outlines where hyperscalers, integrators and specialist providers are best applied to unlock sustainable, long?term value.

R Systems International Limited commissioned Everest Group to produce Agentic AI 2026: A Mid?Market Playbook for Adoption and Scale, a report based on a survey of 200 global mid?market enterprise leaders. The research found that over forty per cent of these enterprises are leapfrogging traditional AI adoption stages to accelerate competitiveness and that scaling agentic AI has become a clear priority rather than an aspiration. The playbook sets out a practical framework to help mid?market organisations operationalise agentic AI at scale and to balance autonomy with accountability. The report shows most enterprises remain in pilot phases, with 57 per cent running controlled trials and only 15 per cent having reached the scaler stage where agents are operational across functions. Trust in agentic AI is high, with 64 per cent of enterprises expressing high or very high trust. Governance lags behind adoption, with only seven per cent of enterprises having agentic?specific policies and roughly 30 per cent operating with generic frameworks or no policy, exposing them to significant governance risk. The research identifies clear value hotspots where agentic AI is delivering returns, notably IT operations which is the most scale?ready function through semi?autonomous incident triage, root?cause analysis and runbook execution. Software engineering is the strongest launchpad for scale and delivers nearly 30 per cent efficiency uplift across monitoring, requirements gathering and testing and quality assurance. Customer support is moving from deflection to resolution with agents able to execute policy?bound actions, and finance and accounting is adopting structured dual?control workflows such as reconciliations and close activities. The playbook recommends anchoring adoption in outcome?led, high?impact use cases, embedding governance and accountability into production workflows and scaling autonomy in clearly defined tiers aligned to business risk. It urges modernising integration and data integrity work up front, strengthening oversight and ownership models and investing in workforce readiness alongside technology enablement. The report also maps the evolving agentic AI ecosystem and outlines where hyperscalers, integrators and specialist providers are best applied to unlock sustainable, long?term value.

Infrastructure Urban

11 Mar 2026

India Expands Semiconductor Training To 500 Institutions

Under the Chips to Startups programme of the India Semiconductor Mission, the Union minister responsible for Railways, Information and Broadcasting, and Electronics and IT reported notable progress in talent development. He indicated that over the past four years substantial steps have been taken towards a 10-year target of training 85,000 engineers in semiconductor design. World-class EDA tools have been deployed in 315 academic institutions across the country to provide students with practical exposure to chip design. These EDA tools are supported by leading global firms and are accessible t..

Infrastructure Urban

11 Mar 2026

Delhi Institutions Support India Semiconductor Mission

The Government of India has prioritised talent development through training, upskilling and workforce development under the Chips to Startups initiative of the India Semiconductor Mission, with officials noting progress in four years towards a 10-year target of training 85,000 engineers in semiconductor design. Electronic design automation tools provided by Synopsys, Cadence, Siemens, Renesas, Ansys and AMD have been deployed in 315 academic institutions, enabling students to gain practical chip design experience. Chips have been fabricated and tested at the Semiconductor Laboratory, Mohali, a..

Infrastructure Urban

11 Mar 2026

NHA Announces Winners Of NHCX Hackathon At IIT Hyderabad

The National Health Authority (NHA) has concluded the NHCX Hackathon under the Ayushman Bharat Digital Mission (ABDM) to stimulate innovation around the National Health Claims Exchange (NHCX). The winning teams presented their solutions at the NHCX Innovation Meet held at IIT Hyderabad during a two-day event in March 2026 that also served as the hackathon grand finale. The hackathon itself ran from 22 to 28 February 2026 and aimed to accelerate paperless, transparent claims processing across India. The event was organised with a range of ecosystem partners, including the Insurance Regulatory a..