Newgen Named Strong Performer in Forrester DPA Wave

22 Aug 2025 CW Team

Newgen Software, a global leader in AI-first digital transformation platforms, has been recognised as a Strong Performer in The Forrester Wave™: Digital Process Automation Software, Q3 2025, authored by Craig Le Clair.

The report evaluated 14 leading digital process automation (DPA) providers against 19 criteria, helping enterprises select the right solution for their automation strategies. Newgen’s unified digital transformation platform, NewgenONE, earned the highest possible scores in five criteria under current offering and strategy—Case Management Support, AI Agent Design and Configuration, Document Automation, Vision, and Roadmap.

The report highlights that “The NewgenONE Platform provides DPA, RPA, IDP, and enterprise content management via SaaS and private cloud. Content integrates seamlessly with process automation tools, supporting functions such as contract management, onboarding, and loan origination.”

It further states that “Newgen’s excellent DPA vision is evident in its data science platform, strategic packaging of its AI agents, and successful early production deployments.” Customer feedback also noted Newgen’s reliability, cost-effectiveness, and flexibility for critical applications.

Runki Goswami, Global Marketing Head of Newgen Software, said:

“We are proud to be recognised in the Forrester DPA Wave. This recognition reflects our commitment to empowering enterprises with intelligent automation, AI-driven decision-making, and seamless integration capabilities. It reinforces our vision to accelerate digital transformation while driving measurable business impact.”

With its AI-first approach, NewgenONE enables organisations to design, execute, and optimise complex processes faster, deliver superior customer experiences, and ensure robust governance and compliance—all within a unified low-code platform.

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