Ixigo Launches Delhi Metro Ticketing on Its Trains App

17 Sep 2025 CW Team

As part of the collaboration, ixigo Trains now offers QR-based metro tickets with in-app payments. Users can plan and book end-to-end journeys across trains, buses, flights, hotels and now metro services on a single platform.

The DMRC operates nearly 400 km of network across more than a dozen lines, making it India’s largest and busiest metro system. In August 2025, it recorded its highest-ever single-day ridership with over 8.1 million passenger journeys.

Dr Vikas Kumar, Managing Director of DMRC, said, “DMRC is always attempting to adopt new methodologies to make travel more convenient for our commuters.”

Vibhor Jain, Acting CEO & COO of ONDC, added, “The integration of metro ticketing on ixigo is more than a convenience feature. It demonstrates how an open, interoperable network can reimagine the very fabric of urban mobility. Public transport is not just about moving people from point A to B; it is the backbone of inclusive growth, sustainability and equitable access.”

Jain further remarked, “As one of the fastest network participants to go live with this capability, ixigo shows how quickly innovation can be unlocked when public and private players integrate on a common digital layer. By connecting metro ticketing with its vast ecosystem of trains, buses and flights, ixigo is helping ONDC build a unified mobility layer for India, where every commuter has seamless access to multiple modes of transport through open digital infrastructure, without being locked into silos.”

Tapping into the next billion users, the Delhi Metro ticketing integration is part of ixigo’s ongoing efforts to strengthen its travel ecosystem and enhance the daily commute.

Dinesh Kumar Kotha, CEO of ixigo Trains & Confirmtkt, said, “Delhi Metro is the backbone of daily commute in Delhi-NCR, and enabling instant ticket bookings directly within our app will help passengers save time, avoid long queues, and plan their end-to-end journeys on ixigo. This partnership with DMRC and ONDC reinforces our vision of building a single, connected mobility ecosystem where travellers can move across various modes of travel through one trusted platform, while encouraging a broader shift towards digital-first commuting habits.”

Since its launch in 2013, ixigo Trains has introduced innovations such as Travel Guarantee for waitlisted tickets, live train running status with delay predictions, waitlist forecasts, PNR confirmation prediction, ixigo Assured free cancellation service, train alternates and AR-based coach position locators across more than 7,000 stations. Its AI-powered multilingual voice assistant, TARA, delivers scalable customer support, while its subsidiary Zoop, an IRCTC-authorised e-catering aggregator, enables passengers to pre-order meals on trains for direct delivery to their berth or seat.

Online travel aggregator (OTA) ixigo has partnered with the Delhi Metro Rail Corporation (DMRC) and the Open Network for Digital Commerce (ONDC) to launch Delhi Metro ticketing on the ixigo Trains app on 12 September.As part of the collaboration, ixigo Trains now offers QR-based metro tickets with in-app payments. Users can plan and book end-to-end journeys across trains, buses, flights, hotels and now metro services on a single platform.The DMRC operates nearly 400 km of network across more than a dozen lines, making it India’s largest and busiest metro system. In August 2025, it recorded its highest-ever single-day ridership with over 8.1 million passenger journeys.Dr Vikas Kumar, Managing Director of DMRC, said, “DMRC is always attempting to adopt new methodologies to make travel more convenient for our commuters.”Vibhor Jain, Acting CEO & COO of ONDC, added, “The integration of metro ticketing on ixigo is more than a convenience feature. It demonstrates how an open, interoperable network can reimagine the very fabric of urban mobility. Public transport is not just about moving people from point A to B; it is the backbone of inclusive growth, sustainability and equitable access.”Jain further remarked, “As one of the fastest network participants to go live with this capability, ixigo shows how quickly innovation can be unlocked when public and private players integrate on a common digital layer. By connecting metro ticketing with its vast ecosystem of trains, buses and flights, ixigo is helping ONDC build a unified mobility layer for India, where every commuter has seamless access to multiple modes of transport through open digital infrastructure, without being locked into silos.”Tapping into the next billion users, the Delhi Metro ticketing integration is part of ixigo’s ongoing efforts to strengthen its travel ecosystem and enhance the daily commute.Dinesh Kumar Kotha, CEO of ixigo Trains & Confirmtkt, said, “Delhi Metro is the backbone of daily commute in Delhi-NCR, and enabling instant ticket bookings directly within our app will help passengers save time, avoid long queues, and plan their end-to-end journeys on ixigo. This partnership with DMRC and ONDC reinforces our vision of building a single, connected mobility ecosystem where travellers can move across various modes of travel through one trusted platform, while encouraging a broader shift towards digital-first commuting habits.”Since its launch in 2013, ixigo Trains has introduced innovations such as Travel Guarantee for waitlisted tickets, live train running status with delay predictions, waitlist forecasts, PNR confirmation prediction, ixigo Assured free cancellation service, train alternates and AR-based coach position locators across more than 7,000 stations. Its AI-powered multilingual voice assistant, TARA, delivers scalable customer support, while its subsidiary Zoop, an IRCTC-authorised e-catering aggregator, enables passengers to pre-order meals on trains for direct delivery to their berth or seat.

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