DMRC expands WhatsApp Ticketing System across all lines

09 Oct 2023 CW Team

The Delhi Metro Rail Corporation (DMRC) announced that its WhatsApp-based ticketing system would be expanded to all lines, including the Gurugram Rapid Metro service. In an official statement, DMRC stated that they had extended their innovative WhatsApp-based ticketing system to cover all lines in the Delhi National Capital Region (NCR), including Gurugram Rapid Metro, in collaboration with Meta and their authorised partner Pelocal Fintech. This expansion followed the successful launch of the system on the Airport Express Line in June.

According to the DMRC, the user-friendly WhatsApp chatbot, available in both English and Hindi, caters to a wide range of metro riders. With the introduction of this WhatsApp-based ticketing system, metro travellers can now conveniently purchase tickets with just a single click, from the comfort of their homes or workplaces. Passengers need to send a message with the text 'Hi' to +919650855800 on WhatsApp. The official chatbot will then assist the user in purchasing the metro ticket by entering the place of departure and place of arrival.

"The service has now expanded its reach across 12 metro lines and includes 288 metro stations, including the Gurugram Rapid Metro line," said DMRC. They further mentioned that the expansion aimed to provide passengers with a seamless ticketing experience and enhance overall convenience for metro travellers.

Infrastructure Urban

06 Jul 2026

ABS Marine Sees CRISIL Credit Rating Upgrade

ABS Marine Services has secured an upgrade to its long term and short term credit ratings from CRISIL, reflecting improved profitability and revenue growth through long term contracts. CRISIL moved the long term rating from BBB+/Stable to A-/Stable and revised the short term rating from A2 to A2+. The action signals strengthened financial metrics and operational resilience. The company benefited from durable client relationships with firms such as ONGC and Schlumberger. The rating decision followed stronger cash flows and an enlarged bank loan facility, which increased from Rs 3,705 million (m..

Project BRAHMANK Marks 16 Years Of Strategic Roads In Arunachal

Project BRAHMANK is marking 16 years of work to establish strategic road and bridge links across Arunachal Pradesh, maintaining and developing 811 kilometres of roads and nearly 86 bridges that range from small culverts to large steel and arch bridges. These transport links are described as critical for ensuring year-round movement of defence personnel, equipment and essential supplies while improving everyday travel for people in remote villages. The project balances national security requirements with regional development by focusing on reliable access in challenging terrain. Notable enginee..

Longleng CSOs Give One Week Ultimatum Over Two-Lane Highway

Civil society organisations (CSOs) in Longleng district have demanded immediate restoration of the deteriorating Changtongya–Longleng two-lane road and sought a detailed status report on the stalled construction within one week. The demand followed a consultative meeting convened under the Phom Peoples' Council (PPC) to discuss welfare and development concerns. PPC president YB Angam Phom said prolonged non-maintenance had caused hardship to commuters and affected transportation, local commerce and the district's development. The meeting urged authorities to undertake immediate restoration a..