DMRC expands WhatsApp Ticketing System across all lines

09 Oct 2023 CW Team

The Delhi Metro Rail Corporation (DMRC) announced that its WhatsApp-based ticketing system would be expanded to all lines, including the Gurugram Rapid Metro service. In an official statement, DMRC stated that they had extended their innovative WhatsApp-based ticketing system to cover all lines in the Delhi National Capital Region (NCR), including Gurugram Rapid Metro, in collaboration with Meta and their authorised partner Pelocal Fintech. This expansion followed the successful launch of the system on the Airport Express Line in June.

According to the DMRC, the user-friendly WhatsApp chatbot, available in both English and Hindi, caters to a wide range of metro riders. With the introduction of this WhatsApp-based ticketing system, metro travellers can now conveniently purchase tickets with just a single click, from the comfort of their homes or workplaces. Passengers need to send a message with the text 'Hi' to +919650855800 on WhatsApp. The official chatbot will then assist the user in purchasing the metro ticket by entering the place of departure and place of arrival.

"The service has now expanded its reach across 12 metro lines and includes 288 metro stations, including the Gurugram Rapid Metro line," said DMRC. They further mentioned that the expansion aimed to provide passengers with a seamless ticketing experience and enhance overall convenience for metro travellers.

Infrastructure Transport

06 Feb 2026

Lucknow Metro East-West Corridor Consultancy Contract Awarded

The Uttar Pradesh Metro Rail Corporation has awarded the first construction-related consultancy contract for the Lucknow Metro East West Corridor to a joint venture of AYESA Ingenieria Arquitectura SAU and AYESA India Pvt Ltd. The firm was declared the lowest bidder for the Detailed Design Consultant contract for Lucknow Metro Line-2 under Phase 1B and the contract was recommended following the financial bid. The contract is valued at Rs 159.0 million (mn), covering design services for the corridor. Lucknow Metro Line-2 envisages the construction of an 11.165 kilometre corridor connecting Cha..

Div Com Kashmir Urges Fast Tracking Of Jhelum Water Transport Project

The Divisional Commissioner of Kashmir has called for the fast-tracking of the Jhelum water transport project, urging district administrations and relevant agencies to accelerate planning and clearances. In a meeting convened at the divisional headquarters, the commissioner instructed officials from irrigation, public health engineering and municipal departments to prioritise the project and coordinate survey and design work. The directive emphasised removal of administrative bottlenecks and close monitoring to ensure timely mobilisation of resources and contractors. Officials were told to in..

Interarch Reports Strong Q3 And Nine Month Results

Interarch Building Solutions Limited reported unaudited results for the third quarter and nine months ended 31 December 2025, recording strong revenue growth driven by execution and a robust order book. Net revenue for the third quarter rose by 43.7 per cent to Rs 5.225 billion (bn), compared with Rs 3.636 bn a year earlier, reflecting heightened demand in pre-engineered building projects. The company’s total order book as at 31 January 2026 stood at Rs 16.85 bn, supporting near-term visibility. EBITDA excluding other income for the quarter increased by 43.2 per cent to Rs 503 million (mn),..