TIL renews dealership agreement with Hyster-Yale

01 Nov 2024 CW Team

TIL, a cornerstone in India’s material handling and infrastructure equipment manufacturing sector, announces the renewal of its dealer sales and service agreement (DSSA) with Hyster-Yale Asia-Pacific . Under the renewed five-year agreement, TIL has exclusive distribution rights for certain Hyster® brand products in designated territories. Additionally, TIL takes on the responsibility for sales support and after-sales service to ensure optimal customer satisfaction. Leveraging Hyster-Yale's OEM expertise, TIL aims to enhance its customer support through improved maintenance and parts solutions. The agreement also emphasises continuous training and skill development for TIL's teams, ensuring they remain at the forefront of industry innovations. This strategic renewal marks a significant milestone in TIL's 80-year legacy of excellence and innovation, further strengthening its position as a leader in the material handling sector.

Commenting on the strategic importance of this renewal, Sunil Kumar Chaturvedi, Chairman and Managing Director, TIL said, “Our dealership renewal with Hyster-Yale reaffirms TIL's commitment to excellence and innovation, spotlighting our significant contributions to India's infrastructure growth. By combining Hyster-Yale's global technological prowess with TIL's deep-rooted understanding of the Indian market, we are poised to set new industry benchmarks in product quality, service excellence, and customer satisfaction. We look forward to continuing working with Hyster-Yale Asia-Pacific to introduce new products for meeting the evolving needs of our rapidly growing country.”

Further commenting on the operational aspects of the partnership, Alok Kumar Tripathi, President, TIL, said, “This renewed agreement marks the continuation of our long-standing history and collaboration with Hyster-Yale. It stands to further enhance our product offerings and service delivery capabilities. We look forward to the training and technology access that this partnership facilitates, ensuring that our team remains at the forefront of industry innovations.”

Rajesh Wazarkar, Managing Director, Hyster-Yale Lift Trucks India, said “TIL has been our valued partner since 2008 and I want to emphasise how crucial an established dealer like TIL is to our success considering the importance of strong aftermarket support. Under the new TIL leadership, we are eager to solve customers’ toughest problems and elevate our close business relationship to new heights. Hyster & TIL partnership truly represents Hyster’s tag line ‘Strong Partner Tough Trucks.”

Since its establishment in 1944, TIL has been an integral partner in India's infrastructure development, contributing to numerous signature projects. The renewal of its DSSA with Hyster-Yale Asia-Pacific further cinches its commitment to serving a diverse range of industries - from material handling and construction to mining, energy, and defence. By strengthening its global alliances, TIL is reinforcing its market position and actively shaping the future of India's infrastructure and industrial landscape. As the company moves forward, it stands poised to leverage its rich history, technical expertise, and strategic partnerships to drive innovation, meet evolving industry needs, and contribute to India's continued growth.

Established in 1944, TIL is a leading Indian manufacturer of material handling and infrastructure equipment. Headquartered in Kolkata with a pan-India presence, TIL is renowned for its robust, high-quality products and innovative design. The company operates two state-of-the-art manufacturing facilities in Eastern India, equipped with cutting-edge R&D centres. TIL serves diverse industries including material handling, construction, mining, and defence, among others. With ISO 9001:2015 and DIN EN ISO 3834 certifications, TIL maintains global quality standards and has strategic alliances with international industry leaders. For eight decades, TIL has been an integral partner in India's infrastructure development, combining skilled artisanship with a commitment to corporate social responsibility.

Hyster-Yale Asia-Pacific is a wholly-owned subsidiary of Hyster-Yale Materials Handling, Inc., which designs, engineers, manufactures, sells and services a comprehensive line of lift trucks, attachments, aftermarket parts and technology solutions marketed globally primarily under the Hyster® and Yale® brand names. Hyster-Yale Materials Handling, Inc., is a wholly owned subsidiary of Hyster-Yale, which is headquartered in Cleveland, Ohio, and operates globally.

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